This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
View change record →How other platforms handle this
for Demands where the relief sought is $25,000 or less, the arbitration will be conducted based solely on written submissions, unless you request a hearing, or the arbitrator determines that a hearing is necessary
...and (ii) injunctive or other equitable relief to stop unauthorized use or abuse of the Services or intellectual property infringement or misappropriation.
If you commence arbitration in accordance with the Agreement, Credit Karma will reimburse you for your payment of the filing fee, unless your claim is for more than $10,000
"If your claim does not exceed $10,000 United States dollars, then the arbitration will be conducted solely on the basis of documents you and Chegg submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary.Excerpt from Chegg's Terms of Use
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The clause states: “If your claim does not exceed $10,000 United States dollars, then the arbitration will be conducted solely on the basis of documents you and Chegg submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary.”
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
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