This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a carve-out from mandatory arbitration for sexual assault and sexual harassment claims, allowing those disputes to proceed outside arbitration. The revised geographic restrictions now apply to all services rather than textbook rentals alone, and users must certify upon registration that they are not on US restricted-persons lists and comply with US export laws. For users of AI-Assisted Features, the terms clarify that inputs remain subject to Chegg's content license and training use rights, and explicitly state that personal or confidential information submitted despite warnings will be handled per the Privacy Policy but remains subject to these licensing terms. You can review the full updated terms and, if you have concerns about arbitration, determine whether the sexual assault and harassment carve-out applies to your situation.
View change record →How other platforms handle this
This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court...
either you or Target may bring or take an individual claim in or to a small claims court...you agree that you or Target may bring suit in a court of competent jurisdiction to enjoin infringement or other misuse of intellectual property rights...
The decision of the arbitrator shall be final and not appealable, and judgment on the arbitration award may be entered in any court having jurisdiction thereof.
"either party retains the right to bring an individual action in small claims court, if the claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis.Excerpt from Chegg's Terms of Use
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “either party retains the right to bring an individual action in small claims court, if the claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis.”
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.