A Swedish fintech company that provides buy-now-pay-later payment solutions, allowing consumers to split purchases into installments or defer payments when shopping online and in-store. The company processes financial transactions and collects extensive consumer data including payment history, spending patterns, and personal information for credit decisions. Their policies are significant because they govern how consumer financial data is handled, define payment obligations and fees, and establish the terms under which credit is extended to users.

2 Documents
47 All provisions 9 High severity 30 Medium severity 8 Low severity
11 Changes · 12 mo
Jul 10, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Objective measurements
Counted directly from the archive for Klarna — documents, captured versions, and detected changes.
2
Documents tracked
11
Versions captured
11
Changes · 12 mo
11
Changes · all-time
10.9 d
Avg between changes
60
Days since change
37 d
Longest stable stretch
ConductAtlas User-Protection Index
Insufficient coverage
Insufficient coverage to score
Only 2 of 6 governance dimensions are confidently known for Klarna — too few for a headline score. What we do have is shown below.
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Klarna’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

General tier · insufficient coverage (scored on 2 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 0.0
AI training on your data weight 18% not stated
Data retention & deletion weight 15% 0.0
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% not stated
Governance Coverage
Privacy Rights
8 provisions · 2 high · 6 med
Data Collection
8 provisions · 1 high · 6 med
Data Usage
6 provisions · 3 high · 2 med
Other
2 provisions · 2 med
Data Retention
2 provisions · 1 high · 1 med
Data Sharing
2 provisions · 2 high
Enforcement Actions
1 provision · 1 high
Contract Terms
1 provision · 1 high
Quick Facts
Arbitration: Not stated
AI Training: Not stated
Data Retention: Retained after closure
Class Action: Not stated
Key Governance Provisions
High User may opt out of GLBA data sharing

Users have a statutory opt-out right under GLBA that limits a specific category of data sharing, but only with unaffiliated third parties and only for certain types of sharing.

High Klarna shares data with select third parties

Data sharing with third parties is conditional on the service used, meaning the scope of sharing varies by product and users may not know in advance which services trigger sharing.

High Account access lost after deletion request

Loss of account and order history access is an irreversible consequence of exercising the deletion right, which users should be aware of before submitting a request.

High Klarna retains data by law after deletion request

A legal retention obligation means a deletion request does not result in complete erasure of all personal data, limiting the practical effect of the right to be forgotten.

High Deletion terminates all Klarna agreements

Termination of all agreements is a significant legal consequence of a deletion request, affecting any active financial or service arrangements the user has with Klarna.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jul 10, 2026 Changes (12 months): 11 Documents monitored: 2 Provisions tracked: 47
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Documents

Klarna Privacy Policy

Medium

This document explains what personal information Klarna collects about you, how it uses that information — including for credit checks, fraud prevention, and debt collection — and what rights you …

Last updated May 5, 2026 · Privacy policy
7 provisions 5 versions captured Version history →

Klarna Terms of Service

Medium

This is Klarna's US legal page, which serves as a directory of legal agreements for Klarna's US financial products, including buy-now-pay-later plans, installment financing, the Klarna Card, and the Klarna …

Last updated May 5, 2026 · Terms of service
5 provisions 6 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (28)

View all high severity provisions → Compare Klarna with other platforms →

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Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
EFTA / Reg E
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FCRA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Klarna documents does ConductAtlas track?

ConductAtlas tracks 2 Klarna documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Klarna made in the past year?

Klarna has made 11 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Klarna?

ConductAtlas has classified 47 provisions across Klarna's tracked documents. 9 are rated high severity, 30 medium, and 8 low.

Can I get alerts when Klarna changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Klarna to their watchlist and receive same-day email alerts whenever any tracked document changes.