Klarna · Klarna Privacy Policy

Data Retention

Medium severity
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What it is

Klarna keeps your personal data for as long as needed to provide services and meet legal requirements, with financial and transaction data potentially kept for up to 10 years.

Consumer impact (what this means for users)

Your transaction history and financial data may be retained by Klarna for up to 10 years, limiting the practical effect of a deletion request for data subject to legal retention obligations.

Cross-platform context

See how other platforms handle Data Retention and similar clauses.

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Why it matters (compliance & risk perspective)

A 10-year retention period for financial transaction data means detailed records of your purchases and payment behavior remain with Klarna for a significant period, even after you close your account.

View original clause language
We retain your personal data for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the purpose for which it was collected. Financial and transaction data may be retained for up to 10 years to comply with accounting and regulatory requirements.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: GDPR Art. 5(1)(e) requires data minimization and storage limitation; retention must be justified by specific legal obligations or legitimate purposes. Swedish Accounting Act requires retention of financial records for 7 years. EU Anti-Money Laundering Directive (AMLD5/6) requires retention of transaction records for 5 years. UK Companies Act requires similar retention. CCPA/CPRA does not mandate specific retention periods but requires disclosure of retention practices.

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Applicable agencies

  • FTC
    FTC can investigate data retention practices that are inconsistent with stated privacy policies under FTC Act Section 5.
    File a complaint →

Provision details

Document information
Document
Klarna Privacy Policy
Entity
Klarna
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003483
Document ID
CA-D-00166
Evidence Provenance
Source URL
Wayback Machine
SHA-256
bfbac757c06748a3aa551a759cd3abf415605416813542dd2a529a21bc5bd714
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Klarna | Document: Klarna Privacy Policy | Record: CA-P-003483
Captured: 2026-04-27 13:38:29 UTC | SHA-256: bfbac757c06748a3…
URL: https://conductatlas.com/platform/klarna/klarna-privacy-policy/data-retention/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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