8 Total
3 High severity
5 Medium severity
0 Low severity
Summary

This is Klarna's privacy policy explaining how the buy-now-pay-later and payments company collects and uses your personal data when you shop, apply for credit, or use their app. Most importantly, Klarna collects extensive financial and behavioral data — including your purchase history, device identifiers, and creditworthiness information — and shares it with merchants, marketing partners, and credit reference agencies. If you are in the EU, UK, or California, you have the right to access, delete, or port your data; you can exercise these rights through Klarna's in-app privacy settings or by contacting privacy@klarna.com.

Technical Summary

This document is Klarna's privacy policy governing the collection, processing, and sharing of personal data by Klarna Bank AB and its group entities, with legal bases under GDPR Article 6 (legitimate interests, contractual necessity, consent) and applicable national laws across the EU, UK, US, and other jurisdictions. The policy obligates Klarna to process financial, behavioral, device, and identity data for payment facilitation, credit assessment, fraud prevention, marketing, and product development, while granting users rights to access, deletion, portability, and objection. Notably, the policy permits broad sharing with third-party merchants, marketing partners, credit reference agencies, and data brokers, and explicitly allows use of personal data for AI/ML model training and automated decision-making including creditworthiness assessments with limited human review disclosure. The policy engages GDPR (EU) 2016/679, UK GDPR, CCPA/CPRA (California Civil Code §1798.100 et seq.), Swedish Banking and Finance Act, PSD2, and consumer credit regulations across multiple jurisdictions; material compliance considerations include the adequacy of automated credit decision disclosures under GDPR Article 22, the sufficiency of consent mechanisms for marketing profiling, and cross-border data transfer safeguards under GDPR Chapter V.

Evidence Provenance
Captured April 19, 2026 06:13 UTC
Document ID CA-D-000166
Version ID CA-V-000716
Wayback Machine View archived versions →
SHA-256 e217e48827eec8e3854b3587a13678f3bcb70610275cab98eb670108609fa034
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed
Institutional Analysis

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Change Timeline
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Analyzed Changes

1 change analyzed since monitoring began.

What changed Klarna updated their Klarna Privacy Policy on April 16, 2026. Change detected: 1 sentence(s) added, 4 sentence(s) modified. Document contained 73 sentences after update.
Consumer impact Klarna reorganized sections of its privacy policy on April 16, 2026, adding 'Show more' expandable sections and converting a paragraph into a numbered list. The underlying information about how your personal data is collected — including contact, identification, and payment details — has not changed. No action is needed as this is a structural formatting update.
Why it matters For most users, this change has no practical impact as it only reorganizes how existing privacy information is displayed. The addition of 'Show more' toggles is worth noting in case it results in key disclosures being less immediately visible.

Recent Clause-Level Changes Apr 16, 2026

10 provisions unchanged.

View full change record →
High Severity — 3 provisions
Medium Severity — 5 provisions

Cross-platform context

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Applicable Regulations

CCPA/CPRA
California, USA
CFAA
United States Federal
CAN-SPAM
United States Federal
FCRA
United States Federal
GDPR
European Union
GLBA
United States Federal
TCPA
United States Federal
UK GDPR
United Kingdom