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A cloud-based electronic signature platform that enables individuals and organizations to sign, send, and manage documents digitally without requiring physical paperwork. The service handles sensitive personal and business information including names, email addresses, IP addresses, and document contents during the signing process. Their terms of service and privacy policies are significant for users because they govern how personal data is collected, stored, and shared, as well as define liability, dispute resolution procedures, and user rights when conducting legally binding electronic transactions.
High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.
Access to certain Service functionalities is conditionally linked to the provision of personal information, meaning withholding data carries a practical cost to usability.
Binding arbitration administered by JAMS replaces court litigation as the mandatory forum for resolving all covered claims, removing the option to sue DocuSign in court.
DocuSign's ownership of Usage Data and its right to use it for benchmarking and industry analysis means this data may inform commercial activities beyond direct service delivery.
The liability cap means that regardless of the magnitude of harm, DocuSign's financial exposure to any individual user is limited to a relatively small amount, potentially as low as $100.
Permanent data loss at trial end—with no recovery option absent a subscription purchase or prior export—creates a hard deadline that, if missed, results in irreversible loss of the customer's data.
This document explains what personal information DocuSign collects about you—including how you use its services and your devices—and how it may share that information with event sponsors or marketing partners. …
DocuSign's Terms govern how you can use its services and what rights each party holds. You must resolve any dispute with DocuSign through binding arbitration — not in court — …
ConductAtlas tracks 2 DocuSign documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
DocuSign has made 3 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 45 provisions across DocuSign's tracked documents. 6 are rated high severity, 31 medium, and 8 low.
Yes. Monitor subscribers ($4.99/month) can add DocuSign to their watchlist and receive same-day email alerts whenever any tracked document changes.