You are prohibited from using DocuSign for illegal purposes, to send spam, to harass others, or in ways that violate third-party rights, and violating these rules can lead to account termination.
This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes DocuSign's enforcement authority over acceptable use standards and reserves unilateral discretion to determine violations. This allows the provider to take action against prohibited conduct without requiring advance notice or specific evidence standards.
Users should familiarise themselves with DocuSign's acceptable use restrictions to avoid inadvertent violations that could result in service termination. Business users integrating DocuSign via API should ensure their own platforms enforce equivalent usage restrictions.
How other platforms handle this
You must read, agree with, and comply with the Shopify Acceptable Use Policy (the 'AUP') which is incorporated herein by reference and which can be found at the URL: https://www.shopify.com/legal/aup. We reserve the right to modify the Acceptable Use Policy at any time. Violations of the Acceptable ...
Your use of certain Services may also be subject to acceptable use policies, available at xfinity.com/policies. For example, our Acceptable Use for Xfinity Internet Policy is available at xfinity.com/Corporate/Customers/Policies/HighSpeedInternetAUP.
Policies that enforce our principles against abuse, harassment, violence and criminal actions on the X platform
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"By using the Site, you specifically agree not to, and not permit others to, engage in any activity or transmit any information that, in our sole discretion: [followed by enumerated restrictions including illegal activity, harmful content, hacking, viruses, spam, and other prohibited uses].— Excerpt from DocuSign's DocuSign Terms and Conditions
The acceptable use policy creates compliance obligations for API integrators and enterprise customers who deploy DocuSign at scale. Organisations should implement internal controls to ensure end-user compliance with DocuSign's AUP to avoid enterprise account suspension risk.
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The clause establishes DocuSign's enforcement authority over acceptable use standards and reserves unilateral discretion to determine violations. This allows the provider to take action against prohibited conduct without requiring advance notice or specific evidence standards.
Users should familiarise themselves with DocuSign's acceptable use restrictions to avoid inadvertent violations that could result in service termination. Business users integrating DocuSign via API should ensure their own platforms enforce equivalent usage restrictions.
ConductAtlas has identified this type of provision across 10 platforms. See the full comparison.
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