“Certain features of third party integrations may use, transfer, and/or store Your Customer Data or information outside of the Services, and Docusign is not responsible for any such use, transfer, or storage.”
This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who connect third-party integrations have no recourse against DocuSign for data handling that occurs outside DocuSign's own platform, shifting all responsibility to the third party.
The updated privacy statement discloses that DocuSign collects marketing contact data from third-party sources, specifically from data provider Clay, which may include professional details such as job title, employer, and location. This data is used to support sales and marketing efforts. The policy also clarifies that individuals who opt out of email marketing will have minimum data retained to honor that request. These disclosures make explicit a practice that was previously not clearly described in the privacy statement.
View change record →If a third-party integration you use handles your data outside DocuSign's Services, DocuSign bears no responsibility for that use, transfer, or storage.
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We take no responsibility for apps or services provided by any third party, including their use of any data.
YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING ANY COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH OUR SERVICES), OR THE LOSS OF DATA THAT MAY RESULT FROM THE USE OF OUR SERVICES
We do not control these platforms and are not responsible for their content, privacy practices, or use of your information.
"Certain features of third party integrations may use, transfer, and/or store Your Customer Data or information outside of the Services, and Docusign is not responsible for any such use, transfer, or storage.Excerpt from DocuSign's Privacy Statement
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Users who connect third-party integrations have no recourse against DocuSign for data handling that occurs outside DocuSign's own platform, shifting all responsibility to the third party.
If a third-party integration you use handles your data outside DocuSign's Services, DocuSign bears no responsibility for that use, transfer, or storage.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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