DocuSign Privacy Statement

This document explains what personal information DocuSign collects about you—including how you use its services and your devices—and how it may share that information with event sponsors or marketing partners. Your employer can locate and take actions on a DocuSign account you created with a work email address if your employer is a DocuSign customer with certain features. DocuSign does not place third-party advertising cookies in its core products, and you may have the right to opt out of sales of your information or its use for targeted advertising, depending on your jurisdiction.

DocuSign's Privacy Statement establishes the basis on which DocuSign collects, uses, and shares personal information across its Services, including behavioral and device-level data, with use of the Services framed as acknowledgment of those practices. It sets out DocuSign's use of de-identified Customer Data—with customer consent—to build and maintain AI models powering certain Services, while categorically prohibiting any use of Google Workspace API data for generalized AI or ML development. The statement defines cross-border transfer mechanisms, specifically Binding Corporate Rules for transfers of EEA and UK personal data to DocuSign outside those jurisdictions, and identifies sharing with event sponsors and joint marketing partners as a permitted data flow. DocuSign expressly disclaims responsibility for data handling by third-party integrations outside its platform, and establishes that its customer-facing products do not deploy third-party advertising cookies or disclose customer data to advertising and marketing partners.

Using DocuSign's Services means your personal information—including behavioral and device data—will be collected and used as described in its Privacy Notice. If you register for DocuSign-hosted events, webinars, or sweepstakes, your personal information may be shared with the sponsors of those events and with joint marketing partners. Importantly, if you created a DocuSign account with a work-assigned email, your employing organization may be able to locate that account and take actions affecting it. DocuSign uses de-identified Customer Data to train AI models only where customer consent has been obtained, and it does not use Google Workspace API data for AI development. If applicable law gives you the right to opt out of the sale of your information or its use for targeted advertising, you may exercise that right by contacting DocuSign as described in its Privacy Notice.