DocuSign · DocuSign Privacy Statement · View original document ↗

Children's Data — Age Restriction

Low severity Rare · 1 of 343 platforms
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Document Record

What it is

DocuSign's services are not directed at children under 13 (or a higher age threshold in some jurisdictions), and DocuSign states it does not knowingly collect personal data from children.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision reflects DocuSign's stated policy to restrict service access to adults, which establishes an age-based eligibility requirement and defines the company's position on minor data collection practices under applicable child privacy regulations.

Change history

removed May 21, 2026

Removal of this provision eliminates explicit disclosure about age restrictions and children's data handling, which is typically required by privacy regulations like COPPA and GDPR.

View full change record →

Consumer impact (what this means for users)

DocuSign does not intentionally collect data from minors, but if you believe a child's data has been collected, you should contact DocuSign to request deletion.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you believe a child's data has been collected by DocuSign, submit a deletion request via https://www.docusign.com/privacy and identify that the request relates to a minor.

How other platforms handle this

Yelp Medium

The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...

Medium Medium

Our Services are not directed to children under 13. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us at privacy@medium.com.

Redfin Medium

To access and use the Services, you must be at least the age of majority in the state, province, or territory where you live or at least 18 years of age. If you are under the age of 13, you may not use the Services and you should not be visiting the Sites or using the Services.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Our Services are not designed for and are not marketed to people under the age of 18 or such other age designated by applicable law ("minors"). We do not knowingly collect or ask for personal information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or send us your personal information.

— Excerpt from DocuSign's DocuSign Privacy Statement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

This provision engages COPPA (Children's Online Privacy Protection Act) in the US; enterprise customers deploying DocuSign in educational or consumer contexts should confirm the age restriction is technically enforced to avoid COPPA liability.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA, which governs the collection of personal data from children under 13 by online services.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DocuSign Privacy Statement
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001058
Document ID
CA-D-00198
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fa237cd26dd39fb681a04c81ee495ed2c1828ea7d4d6e7935ee1004d94aea5d7
Analysis generated
March 20, 2026 05:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Privacy Statement
Record ID: CA-P-001058
Captured: 2026-03-20 05:54:25 UTC
SHA-256: fa237cd26dd39fb6…
URL: https://conductatlas.com/platform/docusign/docusign-privacy-statement/childrens-data-age-restriction/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does DocuSign's Children's Data — Age Restriction clause do?

This provision reflects DocuSign's stated policy to restrict service access to adults, which establishes an age-based eligibility requirement and defines the company's position on minor data collection practices under applicable child privacy regulations.

How does this clause affect you?

DocuSign does not intentionally collect data from minors, but if you believe a child's data has been collected, you should contact DocuSign to request deletion.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.