DocuSign and its partners may send you marketing messages by email, phone, and mail, but you can opt out by following unsubscribe instructions or contacting DocuSign.
This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the operational framework for DocuSign's marketing communication practices and defines the user's ability to control receipt of promotional materials. The availability of an opt-out mechanism means users can modify their communication preferences without terminating service.
Your email address, phone number, and mailing address may be used to send marketing messages on behalf of DocuSign and its partners. You can stop receiving these communications by clicking unsubscribe links or contacting DocuSign's privacy team.
How other platforms handle this
Request to opt out of the processing of your personal data for tailored advertising. For more information about our processing for these purposes, see the section 'Tailored advertising controls' below. You can exercise your right to opt out through the 'Tailored Ads' setting. If you do not have an a...
You have the right to opt out of the sale or sharing of your personal information. To exercise this right, you can click the 'Do Not Sell or Share My Personal Information' link available on our website, or submit a request through our privacy rights portal. We will process your opt-out request withi...
To limit our sharing: Call us at 1-888-341-5000 — our menu will prompt you through your choices. Visit us online: bankofamerica.com/privacy. Mail the form below. If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our cus...
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"We may use your personal information to send you promotional communications, including information about products, services, and events offered by us and our partners, by email, phone, postal mail, and other means. You can opt out of receiving marketing communications from us by following the instructions in the communications we send you or by contacting us directly.— Excerpt from DocuSign's DocuSign Privacy Statement
(1) REGULATORY LANDSCAPE: Email marketing is regulated by CAN-SPAM in the US and CASL in Canada, both of which require clear opt-out mechanisms. GDPR requires opt-in consent for direct marketing to EU individuals. The FTC enforces CAN-SPAM compliance. Marketing data sharing with partners may implicate CCPA and CPRA sharing and sale definitions. (2) GOVERNANCE EXPOSURE: Low. Opt-out mechanisms are standard and the notice provides clear instructions. However, the inclusion of partner marketing raises questions about whether data shared with partners for this purpose constitutes a sale or sharing under CPRA, which would require an opt-out mechanism rather than opt-out from communications. (3) JURISDICTION FLAGS: EU and UK users should have received opt-in consent for marketing under GDPR. Canadian users are protected by CASL's express consent requirements. California users may have separate opt-out rights from data sharing for marketing purposes under CPRA, distinct from unsubscribing from communications. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should confirm that DocuSign does not use employee or end-user contact data collected through document workflows for its own marketing without appropriate consent or disclosure in the customer's privacy notices. (5) COMPLIANCE CONSIDERATIONS: Legal teams should verify that DocuSign's consent collection for marketing aligns with the applicable standard in each jurisdiction, particularly for EU opt-in requirements versus US opt-out defaults.
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The provision establishes the operational framework for DocuSign's marketing communication practices and defines the user's ability to control receipt of promotional materials. The availability of an opt-out mechanism means users can modify their communication preferences without terminating service.
Your email address, phone number, and mailing address may be used to send marketing messages on behalf of DocuSign and its partners. You can stop receiving these communications by clicking unsubscribe links or contacting DocuSign's privacy team.
ConductAtlas has identified this type of provision across 14 platforms. See the full comparison.
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