DocuSign allows users to request access to, deletion of, correction of, or a portable copy of their personal data, with specific rights varying based on your location.
This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause operationalizes data subject rights required under privacy regulation, establishing the mechanism through which users exercise control over personal information accuracy and portability. It creates a procedural framework for users to initiate requests and for the company to respond to correction, deletion, and export requests.
This standalone provision was removed, though its content appears to be partially absorbed into the new EU/UK-specific provision and California-specific provision, potentially fragmenting global user rights information.
View full change record →You have the right to know what data DocuSign holds, request its deletion, and in some regions receive a portable copy — but exercising these rights requires submitting a verified request through DocuSign's portal. You can submit a request at https://www.docusign.com/privacy.
How other platforms handle this
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to access your personal information, the right to correct inaccurate data, the right to delete your data, the right to portability, the right to object to processing, and ...
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to or withdraw consent for certain processi...
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DocuSign has changed this document before.
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"You have a right to correct inaccurate personal information about you, and you should notify us immediately if you believe the personal information we hold about you is inaccurate, incomplete, or out-of-date. In certain situations, you can ask that we erase or stop using your personal information, object to or restrict the use of your personal information, or export your personal information to another controller.— Excerpt from DocuSign's DocuSign Privacy Statement
GDPR Articles 15-20 and CCPA/CPRA Sections 1798.100-1798.125 mandate specific response timelines (30 days under GDPR, 45 days under CCPA); compliance teams should verify that DocuSign's request handling procedures meet these statutory deadlines and verification standards.
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The clause operationalizes data subject rights required under privacy regulation, establishing the mechanism through which users exercise control over personal information accuracy and portability. It creates a procedural framework for users to initiate requests and for the company to respond to correction, deletion, and export requests.
You have the right to know what data DocuSign holds, request its deletion, and in some regions receive a portable copy — but exercising these rights requires submitting a verified request through DocuSign's portal. You can submit a request at https://www.docusign.com/privacy.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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