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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“We will provide you at least 12 months' prior notice before discontinuing a material functionality of a Service that we make generally available to customers and that you are using.”
“Unless we terminate your use of the Services pursuant to Section 5.2(b), during the 30 days following the Termination Date: (i) we will not take action to remove from the AWS systems any of Your Content as a result of the termination; and (ii) we will allow you to retrieve Your Content from the Services only if you have paid all amounts due”
“7.2 Intellectual Property. (a) Subject to the limitations in this Section 7, AWS will defend you and your employees, officers, and directors against any third-party claim alleging that the Services infringe or misappropriate that third party's intellectual property rights, and will pay the amount of any adverse final judgment or settlement.”
“We may modify this Agreement (including any Policies) at any time by posting a revised version on the AWS Site or by otherwise notifying you in accordance with Section 11.10.”
“We may suspend your or any End User's right to access or use any portion or all of the Services immediately upon notice to you if we reasonably determine: (a) your or an End User's use of the Services (i) poses a security risk...”
“We will not access or use Your Content except as necessary to maintain or provide the Services, or as necessary to comply with the law or a binding order of a governmental body.”
This agreement sets the rules for using AWS cloud services. AWS can change the agreement at any time by posting an update, and disputes must go to arbitration rather than court. If your account is terminated, you have 30 days to retrieve your data — but only if you have paid everything you owe AWS.
The AWS Customer Agreement establishes the terms under which AWS provides cloud services to customers, defining material obligations and limitations on both sides. AWS commits to limiting access to customer Content to service maintenance, legal compliance, and binding governmental orders, and grants customers control over the geographic regions in which their Content is stored. AWS assumes defense and financial responsibility for third-party intellectual property claims against its Services, while customers bear full indemnification responsibility for third-party claims arising from their own or End Users' use. Aggregate liability for either party is capped at fees paid for the specific Services giving rise to the claim in the prior 12 months, disputes are resolved by binding arbitration with a small-claims exception, and AWS retains unilateral authority to modify the Agreement by posting a revised version or notifying customers, as well as to immediately suspend access upon notice when AWS reasonably determines a security risk exists.
As an AWS customer, you are responsible for all activity under your account regardless of who performed it, including employees, contractors, and End Users. AWS will not use your Content for purposes beyond maintaining the services or complying with legal obligations. You can control where your data is stored by selecting AWS regions, and that selection constitutes your consent to storage and transfer in those regions. If your account is terminated and you have an outstanding balance, you will be unable to retrieve your Content during the 30-day post-termination window. AWS must give you at least 12 months' advance notice before removing material functionality of a service you are using.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“We will provide you at least 12 months' prior notice before discontinuing a material functionality of a Service that we make generally available to customers and that you are using.”
“Unless we terminate your use of the Services pursuant to Section 5.2(b), during the 30 days following the Termination Date: (i) we will not take action to remove from the AWS systems any of Your Content as a result of …”
“EXCEPT FOR PAYMENT OBLIGATIONS UNDER SECTION 7, THE AGGREGATE LIABILITY UNDER THIS AGREEMENT OF EITHER AWS OR YOU... WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO AWS UNDER THIS AGREEMENT FOR THE SERVICES THAT GAVE RISE TO THE LIABILITY …”
“7.2 Intellectual Property. (a) Subject to the limitations in this Section 7, AWS will defend you and your employees, officers, and directors against any third-party claim alleging that the Services infringe or misappropriate that third party's intellectual property rights, and …”
“We may modify this Agreement (including any Policies) at any time by posting a revised version on the AWS Site or by otherwise notifying you in accordance with Section 11.10.”
“We may suspend your or any End User's right to access or use any portion or all of the Services immediately upon notice to you if we reasonably determine: (a) your or an End User's use of the Services (i) …”
“We will not access or use Your Content except as necessary to maintain or provide the Services, or as necessary to comply with the law or a binding order of a governmental body.”
“We will not (a) disclose Your Content to any government or third party or (b) move Your Content from the AWS regions selected by you; except in each case as necessary to comply with the law or a binding order …”
“Disputes will be resolved by binding arbitration, rather than in court, except that either party may elect to proceed in small claims court if your claims qualify.”
“You may specify the AWS regions in which Your Content will be stored. You consent to the storage of Your Content in, and transfer of Your Content into, the AWS regions you select.”
“To the extent permitted by applicable law, you will defend, indemnify, and hold harmless us, our affiliates and licensors... from and against any Losses arising out of or relating to any third-party claim concerning: (a) your or any End Users' …”
“Except to the extent caused by our breach of this Agreement, (a) you are responsible for all activities that occur under your account, regardless of whether the activities are authorized by you or undertaken by you, your employees or a …”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
We have not recorded a change to this document since we began capturing it. Monitor includes alerts from a daily check, structured change summaries, and monitoring for up to 20 platforms.
Need provision-level monitoring and regulatory mapping? Insight includes governance timelines, drift analysis, and full provision tracking.
Cross-platform context
See how other platforms handle 12 months notice before discontinuing material functionality and similar clauses.
Compare across platforms →Governance Monitoring
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