AWS · AWS Customer Agreement · View original document ↗

30-day post-termination content retrieval window

High severity High confidence Explicitdocumentlanguage Common · 299 of 352 platforms
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This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The payment condition on content retrieval means a customer with an outstanding balance may be unable to access their own data during the only post-termination window in which AWS commits not to delete it.

Interpretive note: The excerpt establishes two independent effects: (i) AWS will not remove content during the 30-day window, and (ii) retrieval is conditioned on full payment. The canonical claim captures the payment condition on retrieval as the primary proposition; the non-removal commitment is recorded in omitted_material.

Consumer impact (what this means for users)

Customers may retrieve their Content within 30 days of termination only if all outstanding amounts have been paid; unpaid balances can block access to that content.

How other platforms handle this

Tinder Medium

If you believe we have taken action against your content or account in a way that does not comply with these Terms, you have the right to bring a claim for breach of contract under UK law.

Perplexity AI Medium

These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company.

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▸ View Original Clause Language DOCUMENT RECORD
"
during the 30 days following the Termination Date: (i) we will not take action to remove from the AWS systems any of Your Content as a result of the termination; and (ii) we will allow you to retrieve Your Content from the Services only if you have paid all amounts due

— Excerpt from AWS's AWS Customer Agreement

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-057447
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9df8e129bfd7d38f49d5f527b5c87cb344da507e62f98112482fffa7af8bd0f0
Analysis generated
July 9, 2026 05:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-057447
Captured: 2026-07-09 05:40:32 UTC
SHA-256: 9df8e129bfd7d38f…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-057447/30-day-post-termination-content-retrieval-window/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AWS's 30-day post-termination content retrieval window clause do?

The payment condition on content retrieval means a customer with an outstanding balance may be unable to access their own data during the only post-termination window in which AWS commits not to delete it.

How does this clause affect you?

Customers may retrieve their Content within 30 days of termination only if all outstanding amounts have been paid; unpaid balances can block access to that content.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 299 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.