This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The payment condition on content retrieval means a customer with an outstanding balance may be unable to access their own data during the only post-termination window in which AWS commits not to delete it.
Interpretive note: The excerpt establishes two independent effects: (i) AWS will not remove content during the 30-day window, and (ii) retrieval is conditioned on full payment. The canonical claim captures the payment condition on retrieval as the primary proposition; the non-removal commitment is recorded in omitted_material.
Customers may retrieve their Content within 30 days of termination only if all outstanding amounts have been paid; unpaid balances can block access to that content.
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"during the 30 days following the Termination Date: (i) we will not take action to remove from the AWS systems any of Your Content as a result of the termination; and (ii) we will allow you to retrieve Your Content from the Services only if you have paid all amounts due— Excerpt from AWS's AWS Customer Agreement
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The payment condition on content retrieval means a customer with an outstanding balance may be unable to access their own data during the only post-termination window in which AWS commits not to delete it.
Customers may retrieve their Content within 30 days of termination only if all outstanding amounts have been paid; unpaid balances can block access to that content.
ConductAtlas has identified this type of provision across 299 platforms. See the full comparison.
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