AWS · AWS Customer Agreement · View original document ↗

12 months notice before discontinuing material functionality

High severity High confidence Explicitdocumentlanguage Common · 290 of 352 platforms
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This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

A 12-month notice floor gives customers meaningful lead time to plan for the loss of material functionality before it is removed.

Consumer impact (what this means for users)

Customers are entitled to at least 12 months' advance notice before AWS removes material functionality from a generally available Service they are actively using.

How other platforms handle this

Uniswap Medium

If we make material changes to this Policy, we will notify you via the Services.

Starbucks Medium

We may update this Notice from time to time. We will notify you of material changes to this Notice and will update the Last Revised date on this Notice.

DeepL Medium

DeepL will inform Customer of the respective modification to the Service in a clear and comprehensible manner at least two (2) months in advance by means of a message by e-mail ("Change Notice").

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▸ View Original Clause Language DOCUMENT RECORD
"
We will provide you at least 12 months' prior notice before discontinuing a material functionality of a Service that we make generally available to customers and that you are using.

— Excerpt from AWS's AWS Customer Agreement

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-057333
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9df8e129bfd7d38f49d5f527b5c87cb344da507e62f98112482fffa7af8bd0f0
Analysis generated
July 9, 2026 05:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-057333
Captured: 2026-07-09 05:40:32 UTC
SHA-256: 9df8e129bfd7d38f…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-057333/12-months-notice-before-discontinuing-material-functionality/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AWS's 12 months notice before discontinuing material functionality clause do?

A 12-month notice floor gives customers meaningful lead time to plan for the loss of material functionality before it is removed.

How does this clause affect you?

Customers are entitled to at least 12 months' advance notice before AWS removes material functionality from a generally available Service they are actively using.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.