Provision record
AWS · AWS Customer Agreement · View original document ↗

12 months notice before discontinuing material functionality

High confidence Common · 285 of 343 platforms

Key Facts · in the document’s own words

Does AWS require at least 12 months' prior notice before discontinuing a material functionality that the customer is using?
“We will provide you at least 12 months' prior notice before discontinuing a material functionality of a Service that we make generally available to customers and that you are using.”
Version CA-V-005926, captured Aug. 19, 2026 · live source ↗
Our reading, not the document’s words
AWS requires at least 12 months' prior notice before discontinuing a material functionality of a Service that is generally available to customers and that the customer is using.
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This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

A 12-month notice floor gives customers meaningful lead time to plan for the loss of material functionality before it is removed.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Customers are entitled to at least 12 months' advance notice before AWS removes material functionality from a generally available Service they are actively using.

How other platforms handle this

Brex

In the event Brex discontinues or modifies a certain Service you are using in a way that materially reduces the features or functionality of the Service, we will make commercially reasonable efforts to provide at least 30 days advance Notice...

Teladoc

Should these Terms and Conditions change materially, Teladoc Health will update the Effective Date noted above and post a notice regarding the updated Terms and Conditions on the Websites.

Postman

We may change this Policy from time to time. We will post any privacy policy changes on this page and, if the changes are material, we will provide you with notice.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We will provide you at least 12 months' prior notice before discontinuing a material functionality of a Service that we make generally available to customers and that you are using.

Excerpt from AWS's Customer Agreement

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Date stated by the document
Aug. 14, 2026
As printed in AWS’s text (version CA-V-005926), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-005926, captured Aug. 19, 2026
Record ID
CA-P-057333
Document ID
CA-D-000674
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005926)
d58b9945fc6343a3bbe1e06c3db8ccf41953f3e402578f43ea4ae658b87e6960
Analysis generated
July 9, 2026 05:40 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005926, captured Aug. 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-057333
Version: CA-V-005926
Captured: 2026-08-19 01:26:33 UTC
SHA-256: d58b9945fc6343a3…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-057333/12-months-notice-before-discontinuing-material-functionality/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does AWS's 12 months notice before discontinuing material functionality clause do?

A 12-month notice floor gives customers meaningful lead time to plan for the loss of material functionality before it is removed.

How does this clause affect you?

Customers are entitled to at least 12 months' advance notice before AWS removes material functionality from a generally available Service they are actively using.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.