Provision record
AWS · AWS Customer Agreement · View original document ↗

Service Terms control over main agreement document

Medium severity Explicit document language Common · 296 of 352 platforms
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This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6356 other provisions on other platforms.

How other platforms handle this

Netflix Medium

In the event of any conflict between these Terms of Use and information provided by Customer Service or other portions of our websites, these Terms of Use will control.

Datadog Medium

In the event any information posted on the Site from time to time conflicts with any provision of these Terms, the applicable provision of these Terms shall control.

ActiveCampaign Medium

These Terms constitute the entire agreement between you and ActiveCampaign relating to your access to and use of our Services. Any additional or different terms proposed by you in any purchase order, request for proposal or other document are hereby objected to...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If the terms of this document are inconsistent with the terms contained in any Policy, the terms contained in this document will control, except that the Service Terms will control over this document.

Excerpt from AWS's Customer Agreement

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-057559
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9df8e129bfd7d38f49d5f527b5c87cb344da507e62f98112482fffa7af8bd0f0
Analysis generated
July 9, 2026 05:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-057559
Captured: 2026-07-09 05:40:32 UTC
SHA-256: 9df8e129bfd7d38f…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-057559/service-terms-control-over-main-agreement-document/
Accessed: Aug. 5, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does AWS's Service Terms control over main agreement document clause do?

The clause states: “If the terms of this document are inconsistent with the terms contained in any Policy, the terms contained in this document will control, except that the Service Terms will control over this document.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.