AWS · AWS Customer Agreement · View original document ↗

Customer indemnifies AWS for third-party claims from use

High severity High confidence Explicitdocumentlanguage Common · 229 of 352 platforms
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This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers bear full indemnification responsibility for third-party claims arising from their own or their End Users' use of the Services, which can expose customers to substantial financial liability.

Interpretive note: The excerpt is partial; sub-clause (a) covers use of the Services but the ellipsis and clause structure suggest additional indemnification grounds exist. The canonical claim covers only the explicitly quoted ground.

Consumer impact (what this means for users)

Customers are required to cover AWS's legal costs and Losses whenever a third party brings a claim connected to the customer's or any End User's use of the Services.

How other platforms handle this

DeepL Medium

DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed.

Synthesia Medium

Customer must provide us with prompt written notice of any Claim Against Customer and allow us the right to assume the exclusive defense and control...

Google Cloud Medium

To the extent permitted by applicable law, this Section 13 (Indemnification) states the parties' sole and exclusive remedy under this Agreement for any third-party allegations of Intellectual Property Rights infringement...

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▸ View Original Clause Language DOCUMENT RECORD
"
you will defend, indemnify, and hold harmless us, our affiliates and licensors... from and against any Losses arising out of or relating to any third-party claim concerning: (a) your or any End Users' use of the Services...

— Excerpt from AWS's AWS Customer Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-057483
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9df8e129bfd7d38f49d5f527b5c87cb344da507e62f98112482fffa7af8bd0f0
Analysis generated
July 9, 2026 05:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-057483
Captured: 2026-07-09 05:40:32 UTC
SHA-256: 9df8e129bfd7d38f…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-057483/customer-indemnifies-aws-for-third-party-claims-from-use/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AWS's Customer indemnifies AWS for third-party claims from use clause do?

Customers bear full indemnification responsibility for third-party claims arising from their own or their End Users' use of the Services, which can expose customers to substantial financial liability.

How does this clause affect you?

Customers are required to cover AWS's legal costs and Losses whenever a third party brings a claim connected to the customer's or any End User's use of the Services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.