Provision record
AWS · AWS Customer Agreement · View original document ↗

Aggregate liability cap at 12 months fees paid

High confidence Common · 281 of 343 platforms

Key Facts · in the document’s own words

What is the cap on aggregate liability under the Agreement?
“EXCEPT FOR PAYMENT OBLIGATIONS UNDER SECTION 7, THE AGGREGATE LIABILITY UNDER THIS AGREEMENT OF EITHER AWS OR YOU... WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO AWS UNDER THIS AGREEMENT FOR THE SERVICES THAT GAVE RISE TO THE LIABILITY DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE”
Version CA-V-005926, captured Aug. 19, 2026 · live source ↗
Our reading, not the document’s words
AWS caps the aggregate liability of either AWS or the customer under the Agreement at the amounts paid by the customer to AWS for the specific Services that gave rise to the liability during the 12 months before the liability arose.
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This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The cap limits the maximum financial exposure of both parties to a backward-looking 12-month fee figure tied to the specific Services involved, which may be far lower than actual damages suffered.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Customers cannot recover from AWS, and AWS cannot recover from customers, more than the fees paid for the relevant Services in the 12 months before the liability arose.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Teladoc

Teladoc Health disclaims any and all liability for any information, including but without limitation, any medical and health treatment information set forth on linked sites.

Kling AI

we will not be liable or responsible for any loss or damage of any sort incurred as the result of any correspondence or dealing solely between you any third party.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
EXCEPT FOR PAYMENT OBLIGATIONS UNDER SECTION 7, THE AGGREGATE LIABILITY UNDER THIS AGREEMENT OF EITHER AWS OR YOU... WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO AWS UNDER THIS AGREEMENT FOR THE SERVICES THAT GAVE RISE TO THE LIABILITY DURING THE 12 MONTHS BEFORE THE LIABILITY AROSE

Excerpt from AWS's Customer Agreement

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Date stated by the document
Aug. 14, 2026
As printed in AWS’s text (version CA-V-005926), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-005926, captured Aug. 19, 2026
Record ID
CA-P-057540
Document ID
CA-D-000674
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005926)
d58b9945fc6343a3bbe1e06c3db8ccf41953f3e402578f43ea4ae658b87e6960
Analysis generated
July 9, 2026 05:40 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005926, captured Aug. 19, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-057540
Version: CA-V-005926
Captured: 2026-08-19 01:26:33 UTC
SHA-256: d58b9945fc6343a3…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-057540/aggregate-liability-cap-at-12-months-fees-paid/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does AWS's Aggregate liability cap at 12 months fees paid clause do?

The cap limits the maximum financial exposure of both parties to a backward-looking 12-month fee figure tied to the specific Services involved, which may be far lower than actual damages suffered.

How does this clause affect you?

Customers cannot recover from AWS, and AWS cannot recover from customers, more than the fees paid for the relevant Services in the 12 months before the liability arose.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.