CA-C-002620
AWS — AWS Customer Agreement
Entity
Date detected
June 2, 2026
Effective date
June 1, 2026
Severity
Low
Direction
Neutral
Affected users
aws customers located in mexico business accounts in mexico
Changes
−23 sentences removed · 54 sentences modified
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Event Summary

AWS simplified its Mexico customer contracting rules on June 1, 2026. Previously, Mexico-based customers were routed to the Mexico AWS entity based on their payment method and address in two separate phases (January and February 2026). The updated terms consolidate this: as of June 1, 2026, all customers located in Mexico now contract with the Mexico-based AWS entity, eliminating the prior bifurcated approach.

LOW

Consumer Impact

The updated terms establish a single, simplified rule for Mexico-based customers: as of June 1, 2026, all customers located in Mexico contract with AWS's Mexico-based entity. This replaces the prior structure, which routed customers to the Mexico entity based on payment method and address in two separate phases (January and February 2026). The change consolidates which legal entity is party to the contract but does not state a change to service terms, availability, pricing, or obligations.

Governance Analysis

This change establishes which AWS legal entity governs the contract for Mexico-based customers, affecting invoicing, dispute resolution, and legal jurisdiction. The consolidation simplifies the prior payment-method-dependent routing but requires Mexico-located customers and their resellers to update internal vendor records and contracting systems by the June 1, 2026 effective date.

Available Actions

Review Section 12 of the updated AWS Customer Agreement to confirm the Mexico-based AWS entity name and address applicable to your account.

Update internal vendor records and invoicing systems to reflect the single Mexico entity assignment effective June 1, 2026.

If No Action Is Taken

Customer records and internal systems may not reflect the correct AWS contracting party as of June 1, 2026, potentially causing invoicing or contract reconciliation discrepancies.

Resellers or managed service providers may not have current entity information for customer communications and contract governance.

Key Clauses Affected

Mexico Contracting Entity Assignment

All Mexico-located customers now contract with AWS Mexico entity as of June 1, 2026, consolidating prior payment-method-dependent routing.

Full clause-by-clause analysis available with Compliance.
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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
91726e3efa2af09f59138f755a9688e411fe957241babd3658c94cc965e6d4da
May 19, 2026 01:12 UTC
✓ Verified
Current Version
9df8e129bfd7d38f49d5f527b5c87cb344da507e62f98112482fffa7af8bd0f0
June 2, 2026 21:10 UTC
✓ Verified
Change Detected
June 2, 2026 21:10 UTC
Analysis Methodology
✓ Verified
Source Document
https://aws.amazon.com/agreement/
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-C-002620
Captured: 2026-06-02 21:10:46 UTC
URL: https://conductatlas.com/change/2026-06-02-aws-aws-customer-agreement-2620/
Accessed: June 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change simplifies AWS's contracting architecture for Mexico. Previously, payment method and address determined entity assignment across two staggered effective dates. The update unifies all Mexico-located customers under a single entity as of June 1, 2026, eliminating the prior payment-dependent routing. The change appears administrative and does not indicate modification to substantive service terms, data handling, or compliance obligations, though organizations with Mexico operations should confirm alignment between their vendor master data and the new entity assignment for invoicing and contract governance purposes.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002620.

Clause-Level Changes

New Provisions Added
Aggregate Liability Cap
High

This new provision imposes a strict monetary cap on AWS's liability, significantly limiting customer recovery to 12 months of fees paid or $25 for free services, fundamentally altering liability exposure.

Full clause text available with Compliance. See Compliance →
Consequential Damages Exclusion
High

This standalone provision clarifies and strengthens the exclusion of consequential damages with explicit enumeration of damage types, making the liability limitation more specific and enforceable.

Full clause text available with Compliance. See Compliance →
60-Day Fee Dispute Waiver
Medium

This new provision imposes a strict 60-day deadline for billing disputes with automatic waiver of rights, eliminating customer ability to challenge charges beyond this window.

Full clause text available with Compliance. See Compliance →
Intellectual Property License Grant
Low

This new provision explicitly defines the limited scope of license rights granted to customers, restricting copying and use of AWS Content to only what is necessary for service use.

Full clause text available with Compliance. See Compliance →
Data Processing and Privacy
Medium

This revised provision clarifies customer ownership of content while obtaining explicit consent for collection and processing, and limits AWS's use to service provision and written agreements only.

Full clause text available with Compliance. See Compliance →
Provisions Removed
Limitation of Liability
High

Removal of the original limitation of liability provision was replaced with more granular provisions (Consequential Damages Exclusion and Aggregate Liability Cap), potentially shifting liability treatment.

Removed clause text available with Compliance. See Compliance →
Content License Grant to AWS
Medium

Removal of AWS's broad content use and disclosure rights for government requests eliminates explicit legal justification for disclosing customer data without additional consent.

Removed clause text available with Compliance. See Compliance →
Customer Indemnification of AWS
Medium

Removal of the explicit indemnification clause eliminates customer obligation to defend AWS against third-party claims related to customer use and content, reducing customer liability.

Removed clause text available with Compliance. See Compliance →
Data Processing and Privacy Addendum Structure
High

Removal of explicit reference to Data Processing Addendum availability and GDPR compliance specificity eliminates clear guidance on obtaining a DPA for regulatory compliance.

Removed clause text available with Compliance. See Compliance →
Fees, Payment, and Taxes
Medium

Removal of comprehensive fees and payment provision eliminates detail about monthly billing, fraud-based acceleration billing, payment methods, and prohibition on setoff and counterclaim.

Removed clause text available with Compliance. See Compliance →
Provisions Modified
Immediate Suspension Without Notice
High

Capitalization of 'Your' changed to match formal style conventions, but substantive meaning remains identical.

Before/after clause text available with Compliance. See Compliance →
Customer Account Responsibility
Medium

Added explicit reference to 'our affiliates' in the liability disclaimer, expanding AWS's liability shield.

Before/after clause text available with Compliance. See Compliance →
Modifications to Terms and Services
Medium

Specified notification channels (Service Health Dashboard, email, Management Console) rather than general notification, providing more detailed implementation guidance.

Before/after clause text available with Compliance. See Compliance →
Governing Law and Dispute Jurisdiction
Medium

Narrowed dispute scope from 'your use of the Service Offerings or to products or services sold or distributed by AWS or through AWS.com' to 'the Service Offerings or this Agreement' and changed 'you consent' to 'each party consents'.

Before/after clause text available with Compliance. See Compliance →
Acceptable Use Policy Incorporation
Medium

Expanded to explicitly cover Your Content compliance, added requirement to comply with all policies and applicable law, and introduced sole responsibility clause for content development and operation.

Before/after clause text available with Compliance. See Compliance →

Cross-platform context

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Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
AWS Customer Agreement
Entity
AWS
Captured
June 2, 2026
Source URL
https://aws.amazon.com/agreement/
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Previous change May 19, 2026
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