“Disputes will be resolved by binding arbitration, rather than in court, except that either party may elect to proceed in small claims court if your claims qualify.”
This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Mandatory binding arbitration removes customers' default right to litigate disputes in court, with the only exception being small claims court for qualifying claims.
Interpretive note: The excerpt does not specify which AWS contracting entity or jurisdictions this arbitration clause applies to; the clause name references 'AWS Inc and specified contracting parties' but that detail is not present in the quoted language.
Customers cannot bring qualifying disputes against AWS in regular court; they must use binding arbitration unless the claim qualifies for small claims court and a party elects that forum.
How other platforms handle this
If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.
you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated
"Disputes will be resolved by binding arbitration, rather than in court, except that either party may elect to proceed in small claims court if your claims qualify.Excerpt from AWS's Customer Agreement
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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Mandatory binding arbitration removes customers' default right to litigate disputes in court, with the only exception being small claims court for qualifying claims.
Customers cannot bring qualifying disputes against AWS in regular court; they must use binding arbitration unless the claim qualifies for small claims court and a party elects that forum.
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
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