This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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If you reside in the EEA, you can also raise the dispute with an alternative dispute resolution body via the European Commission's Online Dispute Resolution (ODR) Platform...
In the EU and EEA, the choice of Texas governing law shall not apply only where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
the choice of governing law in this Section will not deprive you of the protection afforded to you as a consumer by provisions that cannot be derogated from by agreement by virtue of the laws applicable where you reside...
"if you are a consumer, you may submit a claim to enforce your rights under these Terms to the EU Dispute Resolution PlatformExcerpt from DocuSign's Terms and Conditions
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The clause states: “if you are a consumer, you may submit a claim to enforce your rights under these Terms to the EU Dispute Resolution Platform”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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