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Binding JAMS Arbitration Requirement

High severity High confidence Explicitdocumentlanguage Common · 206 of 352 platforms
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This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Binding arbitration administered by JAMS replaces court litigation as the mandatory forum for resolving all covered claims, removing the option to sue DocuSign in court.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2577 other provisions on other platforms.

Consumer impact (what this means for users)

If you have any claim against DocuSign arising from the Terms, your relationship, or your use of the Site, you are required to resolve it through JAMS arbitration rather than in court.

How other platforms handle this

Lyft Medium

This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

Chegg Medium

in the event that there are 100 or more individual Requests of a similar nature filed against Chegg by or with the assistance of the same law firm...within a 30 day period...the AAA (1) will administer the arbitration demands in batches of 100 Requests per batch...

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▸ View Original Clause Language DOCUMENT RECORD
"
all claims arising out of or relating to these Terms, the parties' relationship with each other, and/or your use of the Site or information we supply will be finally settled by binding arbitration administered by JAMS

— Excerpt from DocuSign's DocuSign Terms and Conditions

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-031718
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
231f424e90ee7b2719b976375742d52055fede74be2930a6eebf8335c372967c
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-031718
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 231f424e90ee7b27…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-031718/binding-jams-arbitration-requirement/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does DocuSign's Binding JAMS Arbitration Requirement clause do?

Binding arbitration administered by JAMS replaces court litigation as the mandatory forum for resolving all covered claims, removing the option to sue DocuSign in court.

How does this clause affect you?

If you have any claim against DocuSign arising from the Terms, your relationship, or your use of the Site, you are required to resolve it through JAMS arbitration rather than in court.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.