Provision record
DocuSign · DocuSign Terms and Conditions · View original document ↗

Binding JAMS Arbitration Requirement

High confidence Common · 196 of 343 platforms

Key Facts · in the document’s own words

How must all claims arising out of or relating to the Terms, the parties' relationship, or use of the Site or information supplied be settled?
“all claims arising out of or relating to these Terms, the parties' relationship with each other, and/or your use of the Site or information we supply will be finally settled by binding arbitration administered by JAMS”
Version CA-V-000735, captured April 19, 2026 · live source ↗
Our reading, not the document’s words
DocuSign requires that all claims arising out of or relating to the Terms, the parties' relationship, or use of the Site or information supplied be finally settled by binding arbitration administered by JAMS.
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This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Binding arbitration administered by JAMS replaces court litigation as the mandatory forum for resolving all covered claims, removing the option to sue DocuSign in court.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If you have any claim against DocuSign arising from the Terms, your relationship, or your use of the Site, you are required to resolve it through JAMS arbitration rather than in court.

How other platforms handle this

OpenAI

This section does not require informal dispute resolution or arbitration of the following claims: (i) individual claims brought in small claims court...

Target

The arbitration of any Dispute shall be administered by JAMS and conducted in accordance with the JAMS rules, including any Mass Arbitration Procedures and Guidelines applicable to the Dispute ("JAMS Rules")...

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
all claims arising out of or relating to these Terms, the parties' relationship with each other, and/or your use of the Site or information we supply will be finally settled by binding arbitration administered by JAMS

Excerpt from DocuSign's Terms and Conditions

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Date stated by the document
Jan. 13, 2025
As printed in DocuSign’s text (version CA-V-000735), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-000735, captured April 19, 2026
Record ID
CA-P-031718
Document ID
CA-D-000197
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-000735)
c2cc21ebf763cbb746605891805ea0ef65b8bdf3fdbd1d9da137474b6221524a
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-000735, captured April 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-031718
Version: CA-V-000735
Captured: 2026-04-19 06:14:59 UTC
SHA-256: c2cc21ebf763cbb7…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-031718/binding-jams-arbitration-requirement/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does DocuSign's Binding JAMS Arbitration Requirement clause do?

Binding arbitration administered by JAMS replaces court litigation as the mandatory forum for resolving all covered claims, removing the option to sue DocuSign in court.

How does this clause affect you?

If you have any claim against DocuSign arising from the Terms, your relationship, or your use of the Site, you are required to resolve it through JAMS arbitration rather than in court.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.