Provision record
DocuSign · DocuSign Terms and Conditions · View original document ↗

Australia Consumer Law Guarantees Cannot Be Excluded

High severity Explicitdocumentlanguage Common · 292 of 352 platforms
Get alerted the next time DocuSign changes these terms. Follow DocuSign →
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for DocuSign Monitor emails you the same day this changes. The archive stays free.
Follow DocuSign →

Get the weekly research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4461 other provisions on other platforms.

How other platforms handle this

Leonardo AI Medium

If our Platform is not ordinarily used for personal, household or domestic use, our liability for a breach of your Consumer Law Rights is limited to either resupplying our Services, or paying the cost...

Instacart Medium

Some AI Features may be offered as beta, preview, experimental, or limited-release. They may change or be discontinued at any time and are provided "as is" without guarantees, to the extent permitted by law.

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

See all platforms with this clause type →

Monitoring

DocuSign has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Follow DocuSign → Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
our Site comes with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with Site, you are entitled to cancel your service contract with us; and to a refund for the unused portion

Excerpt from DocuSign's Terms and Conditions

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-031732
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
231f424e90ee7b2719b976375742d52055fede74be2930a6eebf8335c372967c
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-031732
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 231f424e90ee7b27…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-031732/australia-consumer-law-guarantees-cannot-be-excluded/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does DocuSign's Australia Consumer Law Guarantees Cannot Be Excluded clause do?

The clause states: “our Site comes with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with Site, you are entitled to cancel your service contract with us; and to a refund for the unused portion”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.