Provision record
DocuSign · DocuSign Terms and Conditions · View original document ↗

Customer Must Maintain Account Confidentiality

High severity Explicit document language Common · 265 of 352 platforms
Stay ahead of the changes
Track DocuSign and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1897 other provisions on other platforms.

How other platforms handle this

Tinder Medium

Use another user's account or share your account with another person;

Twitch Medium

Please make sure the information you provide to Twitch upon registration and at all other times is true, accurate, current, and complete to the best of your knowledge.

Perplexity AI Medium

Customer shall promptly notify Perplexity if Customer becomes aware of any unauthorized access to, or use of, an Authorized User's account.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customers are solely responsible for maintaining the confidentiality of their Account names and password(s)

Excerpt from DocuSign's Terms and Conditions

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-031582
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
231f424e90ee7b2719b976375742d52055fede74be2930a6eebf8335c372967c
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-031582
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 231f424e90ee7b27…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-031582/customer-must-maintain-account-confidentiality/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does DocuSign's Customer Must Maintain Account Confidentiality clause do?

The clause states: “Customers are solely responsible for maintaining the confidentiality of their Account names and password(s)”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.