This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
If the Services begin before any withdrawal or cooling-off period, or you fail to terminate your Services during the right of withdrawal or cooling-off period, then you acknowledge that you lose any termination rights under this Section 12.9.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"If you wish to access the Docusign Services or Subscription Plan during the cancellation period then you may do so but you expressly agree that we may begin to supply the Docusign Services or Subscription Plan to you during the cancellation period and you acknowledge that, once the contract has been fully performed by Docusign, your right to cancel the contract under this clause will be lost and you are not entitled to any refund under those cancellation rights.Excerpt from DocuSign's Terms and Conditions
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The clause states: “If you wish to access the Docusign Services or Subscription Plan during the cancellation period then you may do so but you expressly agree that we may begin to supply the Docusign Services or Subscription Plan to you during the cancellation period and you acknowledge that, once the contract has …”
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