Provision record
DocuSign · DocuSign Terms and Conditions · View original document ↗

Class Action Waiver

High severity High confidence Explicit document language Common · 205 of 352 platforms

Key Facts

Does DocuSign require both parties to expressly waive their right to file a class action?
DocuSign requires both parties to expressly waive their right to file a class action or seek relief on a class basis, limiting each party to bringing claims only in an individual capacity.
Does DocuSign limit each party to bringing claims only in an individual capacity?
DocuSign requires both parties to expressly waive their right to file a class action or seek relief on a class basis, limiting each party to bringing claims only in an individual capacity.
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This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The class action waiver prevents users from joining together to pursue collective claims against DocuSign, limiting each user to individual proceedings.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 27, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2554 other provisions on other platforms.

Consumer impact (what this means for users)

You cannot bring or participate in a class action against DocuSign; any claim you have must be pursued individually.

How other platforms handle this

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Tinder Medium

the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND DOCUSIGN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY

Excerpt from DocuSign's Terms and Conditions

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-003527
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
231f424e90ee7b2719b976375742d52055fede74be2930a6eebf8335c372967c
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-003527
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 231f424e90ee7b27…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-003527/class-action-waiver/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does DocuSign's Class Action Waiver clause do?

The class action waiver prevents users from joining together to pursue collective claims against DocuSign, limiting each user to individual proceedings.

How does this clause affect you?

You cannot bring or participate in a class action against DocuSign; any claim you have must be pursued individually.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.