Amazon · Amazon Conditions of Use · View original document ↗

Exclusion of All Damages from Amazon Service Use

High severity High confidence Explicitdocumentlanguage Common · 288 of 352 platforms
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This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users are barred from recovering any category of damages from Amazon in connection with use of Amazon Services, including damages that would ordinarily be recoverable at law.

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Interpretive note: The excerpt uses 'including, but not limited to', meaning the listed damage types are examples and the exclusion is broader. The canonical claim names the listed types; the non-exhaustive nature is noted in omitted_material.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4406 other provisions on other platforms.

Consumer impact (what this means for users)

The reader cannot recover any damages from Amazon arising from their use of any Amazon Service, including direct, indirect, incidental, punitive, or consequential damages.

How other platforms handle this

ActiveCampaign Medium

You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that ActiveCampaign is entitled to all rights and privileges attendant thereto.

Netflix Medium

NETFLIX DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE NETFLIX SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

Revolut Medium

we can't promise that this will always be the case or that the services will be without faults. We also rely on some third parties to provide services to you, which can sometimes disrupt our services.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE...INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES...

— Excerpt from Amazon's Amazon Conditions of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Amazon Conditions of Use
Entity
Amazon
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-018537
Document ID
CA-D-00026
Evidence Provenance
Source URL
https://www.amazon.com/gp/help/customer/display.html?nodeId=508088
Wayback Machine
View archived versions →
Content hash (SHA-256)
00887bf5d67454220b3aa6afde03f4422ba9d53ffe333387fdae687aab595279
Analysis generated
July 9, 2026 03:27 UTC
Methodology
summarize_document-v8
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amazon
Document: Amazon Conditions of Use
Record ID: CA-P-018537
Captured: 2026-07-09 03:27:53 UTC
SHA-256: 00887bf5d6745422…
URL: https://conductatlas.com/platform/amazon/amazon-conditions-of-use/provision/CA-P-018537/exclusion-of-all-damages-from-amazon-service-use/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories
Liability limitation

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Frequently Asked Questions

What does Amazon's Exclusion of All Damages from Amazon Service Use clause do?

Users are barred from recovering any category of damages from Amazon in connection with use of Amazon Services, including damages that would ordinarily be recoverable at law.

How does this clause affect you?

The reader cannot recover any damages from Amazon arising from their use of any Amazon Service, including direct, indirect, incidental, punitive, or consequential damages.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Amazon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amazon.