Provision record
Amazon · Amazon Conditions of Use · View original document ↗

Exclusion of All Damages from Amazon Service Use

High confidence Common · 280 of 343 platforms

Key Facts · in the document’s own words

What is Amazon not liable for?
“AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE...INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES...”
Version CA-V-006934, captured Sept. 14, 2026 · live source ↗
Our reading, not the document’s words
Amazon will not be liable for any damages of any kind arising from the use of any Amazon Service, including direct, indirect, incidental, punitive, and consequential damages.
Stay ahead of the changes
Track Amazon and hear on the next check after its terms change. We check daily where we can, and show you where we can't.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users are barred from recovering any category of damages from Amazon in connection with use of Amazon Services, including damages that would ordinarily be recoverable at law.

⚠

Interpretive note: The excerpt uses 'including, but not limited to', meaning the listed damage types are examples and the exclusion is broader. The canonical claim names the listed types; the non-exhaustive nature is noted in omitted_material.

Recent Activity

This document changed recently

High Sep 2, 2026

The updated terms establish mandatory binding arbitration for all disputes arising from use of Amazon Services or products sold through Amazon.com, replacing the previous court-based system in King County, Washington. Under the revised agreement, consumers waive the right to sue in court, have a jury trial, or participate in class actions; disputes must be resolved individually through JAMS arbitration. Exceptions exist for small claims court (if available in your jurisdiction), intellectual property injunctions, and disputes about compliance with the pre-arbitration procedure itself. Before initiating arbitration, you must contact Amazon customer service and complete a 60-day good-faith negotiation period using a formal Claim Form.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader cannot recover any damages from Amazon arising from their use of any Amazon Service, including direct, indirect, incidental, punitive, or consequential damages.

How other platforms handle this

Teladoc

Teladoc Health does not warrant that the Websites and Platforms will be uninterrupted or error-free, that defects will be corrected or that the Websites and Platforms or the server that makes it available are free of viruses.

Anyscale

ANYSCALE HEREBY DISCLAIMS ANY RESPONSIBILITY FOR THE RESULTS OBTAINED FROM THE USE OF THE ANYSCALE SERVICES OR THE CONCLUSIONS DRAWN FROM SUCH USE AND ANY WARRANTY THAT USE OF THE PLATFORM SERVICES WILL BE ERROR-FREE, BUG-FREE OR UNINTERRUPTED.

Kling AI

If your use of Kling AI results in the need for servicing or replacing property, material, equipment or data, we will not be responsible for such costs.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE...INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES...

Excerpt from Amazon's Conditions of Use

Provision details

Document information
Document
Amazon Conditions of Use
Entity
Amazon
Date stated by the document
Aug. 14, 2026
As printed in Amazon’s text (version CA-V-006934), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-006934, captured Sept. 14, 2026
Record ID
CA-P-018537
Document ID
CA-D-000026
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006934)
404aa13b94d57ac8eb95cb19accd3afb06ecf97b33e276ef719818c325474397
Analysis generated
July 9, 2026 03:27 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006934, captured Sept. 14, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Amazon
Document: Amazon Conditions of Use
Record ID: CA-P-018537
Version: CA-V-006934
Captured: 2026-09-14 00:08:29 UTC
SHA-256: 404aa13b94d57ac8…
URL: https://conductatlas.com/platform/amazon/amazon-conditions-of-use/provision/CA-P-018537/exclusion-of-all-damages-from-amazon-service-use/
Accessed: Oct. 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Frequently Asked Questions

What does Amazon's Exclusion of All Damages from Amazon Service Use clause do?

Users are barred from recovering any category of damages from Amazon in connection with use of Amazon Services, including damages that would ordinarily be recoverable at law.

How does this clause affect you?

The reader cannot recover any damages from Amazon arising from their use of any Amazon Service, including direct, indirect, incidental, punitive, or consequential damages.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Amazon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amazon.