How Amazon's governance documents and clauses have shifted over time, by document, provision, and change direction.
Amazon has made 1 significant policy change since monitoring began in March 2026 (6 mo). 1 was negative for consumers, primarily involving arbitration expansion.
This document sets the rules for using Amazon's services: you get a limited, personal-use-only license, and you are responsible for everything that happens under your account. Amazon can refuse service, …