Amazon Conditions of Use

This is Amazon's legal rulebook for using Amazon.com and all its services, covering shopping, selling, and content submission. The most important thing for everyday users is that by using Amazon, you give up your right to sue Amazon in court as part of a class action and agree to resolve disputes through individual arbitration instead. You have 30 days from first using Amazon's services to opt out of arbitration by mailing a written notice to Amazon's legal address in Seattle.

This document is Amazon's Conditions of Use (last updated May 30, 2025), governing all use of Amazon.com services, websites, applications, and products under Washington State law and applicable federal law. It creates binding obligations including mandatory arbitration for all disputes, a class action waiver, compliance with Amazon's content and seller policies, and grants Amazon a broad royalty-free license over all user-submitted content. Notable deviations from industry standard include a 30-day opt-out window for arbitration (requiring written notice by mail to a specific Seattle address), a class action and jury trial waiver, and Amazon's explicit reservation of the right to unilaterally modify terms at any time with continued use constituting acceptance. The document engages the Federal Arbitration Act (9 U.S.C. §1 et seq.), FTC Act Section 5 (unfair/deceptive practices), Washington Consumer Protection Act, CCPA for California residents, COPPA for users under 18, and EU/UK GDPR where applicable; material compliance considerations include the enforceability of the class action waiver under state consumer protection statutes and the breadth of the intellectual property license grant. Compliance teams should note that Amazon's broad indemnification clause shifts significant liability to users and third-party sellers, and that the disclaimer of warranties and limitation of liability to the fullest extent permitted by law may conflict with mandatory consumer rights in EU, UK, and certain US state jurisdictions.