Updated User Agreement effective June 28, 2026 adds policy incorporation requirements, identifies jurisdiction-specific eBay entities, and emphasizes arbitration and class action waiver provisions.
Why it matters: The updated agreement restructures how eBay's policies bind users by explicitly incorporating external policies into the core User Agreement, clarifies which eBay legal entity users contract with by jurisdiction, and emphasizes mandatory arbitration and class action waiver provisions. This materialization of dispute resolution and policy incorporation provisions in the main agreement makes the terms more prominent and may affect users' understanding of their rights and obligations.
Adds detailed prohibited and restricted items categories, explicit seller obligations, and enforcement powers including account suspension and payment withholding.
Why it matters: The updated policy explicitly establishes enforcement mechanisms (account suspension, payment withholding, item destruction) and detailed product restrictions that create clear seller liability and operational risk. Sellers now have specific, documented compliance obligations for cosmetics, electronics, mystery boxes, and other restricted categories, along with explicit notice that violations may result in permanent account suspension and payment withholding.
Expanded prohibited items policy with detailed conditions for restricted categories and explicit enforcement penalties including account suspension and payment withholding.
Why it matters: The updated policy establishes detailed operational requirements for selling certain product categories and explicit enforcement authority, creating material compliance obligations for sellers. Non-compliance can result in account suspension, payment withholding, and item destruction, making it operationally significant for anyone listing cosmetics, electronics, mystery boxes, or socks and underwear on the platform.
Removed refund eligibility for prepaid specializations and Coursera Plus plans purchased by India-based users
Why it matters: The removal of explicit refund language eliminates previously disclosed consumer protections for prepaid purchases in India, creating operational uncertainty about refund eligibility and exposing both the company and downstream organizations to potential regulatory or consumer protection challenges in a jurisdiction with active consumer protection enforcement.
Removes platform-specific audio collection exemptions; establishes unified opt-out for all users
Why it matters: The updated policy removes explicit language that previously protected Android and web users from audio collection, replacing it with language that allows all users to opt out within app Settings. This change expands the stated scope of audio collection authorization and removes contractual certainty about which platforms are subject to collection. Organizations incorporating Duolingo's services into privacy compliance frameworks should clarify whether this policy change reflects a shift in actual collection practices or simply a clarification of existing practices.