Generated by a model from the captured document; not read by a person

A financial technology company that provides APIs and infrastructure enabling applications to connect with users' bank accounts and financial data. The company acts as an intermediary between consumer banking institutions and third-party financial apps, processing sensitive financial information including account balances, transaction history, and personal banking credentials. Their privacy and terms policies are significant because they govern how personal financial data is collected, shared, and protected across a wide ecosystem of connected financial services.

3 Documents
8 All provisions
2 Changes · 12 mo
Apr 21, 2026 Last change
Objective measurements
Counted directly from the archive for Plaid — documents, captured versions, and detected changes.
3
Documents tracked
10
Versions captured
2
Changes · 12 mo
2
Changes · all-time
5.0 d
Avg between changes
185
Days since change
5 d
Longest stable stretch
ConductAtlas User-Protection Index
Provisional · scored on 3 of 6
37.5/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 37.5 here · corpus average 31.4 across 191 scored platforms Middle 50% Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Plaid’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 37.5/100 · provisional · scored on 3 of 6
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% not stated
AI training on your data weight 18% not stated
Data retention & deletion weight 15% 100.0
Content ownership & licence weight 15% 0.0
Business tier · insufficient coverage (scored on 2 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% 0.0
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% 0.0
Liability & warranties weight 10% not stated
Governance Coverage
Contract Terms
34 provisions
Developer Api
16 provisions
Acceptable Use
11 provisions
Intellectual Property
9 provisions
Liability Limitation
8 provisions
Disclosure Requirements
6 provisions
Policy Changes
6 provisions
Data Sharing
5 provisions
Legal Jurisdiction
5 provisions
Indemnification
5 provisions
Quick Facts
Arbitration: Not stated
AI Training: Not stated
Data Retention: Deleted after account closure
Class Action: Not stated
Key Governance Provisions
Failure of Compliance Review Enables Service Suspension

Plaid can immediately remove the Client's access to the Services with no advance warning and no financial consequence to Plaid, giving Plaid strong enforcement power over compliance obligations.

Mandatory JAMS Arbitration for Disputes

Mandatory arbitration eliminates the right to pursue disputes in court, and JAMS rules govern the entire process, including procedural rights.

Partner Must Meet 99.9% Availability Baseline

The specific numerical threshold and defined calculation method give Plaid an objective, measurable standard against which Partner performance can be assessed.

Marketing to End Users Only with Express Consent

Express consent is required as a precondition for each individual End User before their data from Bank Intelligence products can be used for marketing, preventing broad or inferred consent.

Partner Non-Discriminatory Access Standard

This non-discrimination standard prevents Partners from offering Plaid inferior data access conditions compared to competing services, protecting Plaid's ability to compete on equal terms.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Apr 21, 2026 Changes (12 months): 2 Documents monitored: 3 Provisions tracked: 8
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Documents

Plaid Terms of Use

High

These terms govern how businesses and developers may use Plaid's Services. Clients must get proper user consents, may only use End User data for Plaid-approved purposes, and bear full responsibility …

Dated January 19, 2024 · Terms of service
8 provisions 1 version captured Version history →

Plaid Terms of Use (Legal Index)

Medium

Plaid's Terms of Use govern how Plaid collects, uses, and shares your financial data when you connect your accounts through apps that use Plaid. By providing your login credentials, you …

Terms of service
0 provisions 5 versions captured 2 significant changes Version history →

Plaid End User Privacy Policy

High

This document describes how Plaid collects, uses, and shares your personal and financial data when you connect accounts through apps built on Plaid's platform. Plaid may use your data to …

Privacy policy
0 provisions 4 versions captured Version history →

Recent Changes

April 21, 2026 · Plaid Terms of Use (Legal Index) Medium

Plaid updated its Developer Policy effective April 19, 2026, expanding account management obligations and introducing new monitoring capabilities. The revised terms establish a formal framework for managing Authorized Users (employees, …

View change record →
April 16, 2026 · Plaid Terms of Use (Legal Index) Medium

Reissued 2026-10-07: this change was first recorded in reverse as CA-X-001282, which was withdrawn; this record describes it in the order it happened. Plaid updated its Account Terms to introduce …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (4 of 8)

Compare Plaid with other platforms →

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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What Plaid documents does ConductAtlas track?

ConductAtlas tracks 3 Plaid documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Plaid made in the past year?

Plaid has made 2 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Plaid?

ConductAtlas has classified 8 provisions across Plaid's tracked documents.

Can I get alerts when Plaid changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Plaid to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.