A financial technology company that provides APIs and infrastructure enabling applications to connect with users' bank accounts and financial data. The company acts as an intermediary between consumer banking institutions and third-party financial apps, processing sensitive financial information including account balances, transaction history, and personal banking credentials. Their privacy and terms policies are significant because they govern how personal financial data is collected, shared, and protected across a wide ecosystem of connected financial services.

4 Documents
42 All provisions 17 High severity 20 Medium severity 5 Low severity
9 Changes · 12 mo 1 high
May 5, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Contract Terms
52 provisions · 13 high · 33 med
Liability Limitation
41 provisions · 19 high · 22 med
Data Sharing
35 provisions · 14 high · 20 med
Privacy Rights
34 provisions · 3 high · 24 med
Acceptable Use
33 provisions · 23 high · 10 med
Data Retention
19 provisions · 9 high · 10 med
Developer Api
19 provisions · 12 high · 6 med
Legal Jurisdiction
18 provisions · 17 med
Policy Changes
18 provisions · 6 high · 10 med
Enforcement Actions
17 provisions · 16 high · 1 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Key Governance Provisions
High Illinois Texas biometric data storage limit

The three-year cap provides a specific, enforceable retention limit for a sensitive biometric data category, but the limit applies only to residents of Illinois or Texas and is subject to a legal ove…

High Partner Must Meet 99.9% Availability Baseline

The specific numerical threshold and defined calculation method give Plaid an objective, measurable standard against which Partner performance can be assessed.

High Marketing to End Users Only with Express Consent

Express consent is required as a precondition for each individual End User before their data from Bank Intelligence products can be used for marketing, preventing broad or inferred consent.

High Partner Non-Discriminatory Access Standard

This non-discrimination standard prevents Partners from offering Plaid inferior data access conditions compared to competing services, protecting Plaid's ability to compete on equal terms.

High Partner Must Implement Security and Compliance Updates Promptly

Plaid controls the implementation deadline, and failure to meet it for security, legal, or exigent updates could expose the Partner to enforcement action.

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 5, 2026 Changes (12 months): 9 (1 high) Documents monitored: 4 Provisions tracked: 42
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Documents

Plaid Privacy Policy

Last updated May 5, 2026 · Privacy policy
0 provisions 0 versions captured Version history →

Plaid Terms of Use

High

These terms govern how businesses and developers may use Plaid's Services. Clients must get proper user consents, may only use End User data for Plaid-approved purposes, and bear full responsibility …

Last updated May 5, 2026 · Terms of service
10 provisions 1 version captured Version history →

Plaid Terms of Use (Legal Index)

Medium

Plaid's Terms of Use govern how Plaid collects, uses, and shares your financial data when you connect your accounts through apps that use Plaid. By providing your login credentials, you …

Last updated May 5, 2026 · Terms of service
8 provisions 5 versions captured 3 significant changes Version history →

Plaid End User Privacy Policy

High

This document describes how Plaid collects, uses, and shares your personal and financial data when you connect accounts through apps built on Plaid's platform. Plaid may use your data to …

Last updated May 5, 2026 · Privacy policy
8 provisions 4 versions captured 3 significant changes Version history →

Recent Changes

April 21, 2026 · Plaid Terms of Use (Legal Index) Medium

Plaid updated its Developer Policy on April 21, 2026, making substantial changes to how developers must manage accounts and user data access. The policy now explicitly requires developers to be …

View change record →
April 21, 2026 · Plaid End User Privacy Policy High

Plaid updated its Developer Policy on April 21, 2026, making significant changes to how developers must manage account access and handle end user data. The policy now explicitly requires developers …

View change record →
April 19, 2026 · Plaid Terms of Use (Legal Index) Medium

Plaid updated its terms on April 19, 2026 to clarify that it now offers a direct consumer account and monitoring service, not just connection services for third-party apps. The updated …

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April 19, 2026 · Plaid End User Privacy Policy Medium

Plaid restructured its account terms to clarify the role of the Plaid Account and introduced a new Plaid Monitoring Service. The updated language shifts focus from helping you connect to …

View change record →
April 16, 2026 · Plaid Terms of Use (Legal Index) Medium

Plaid restructured how it describes its core service and introduced a new direct-to-consumer monitoring feature. The updated terms now emphasize that Plaid connects your financial accounts to Plaid itself (rather …

View change record →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (16)

View all high severity provisions → Compare Plaid with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
EFTA / Reg E
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FCRA
United States Federal
View official text ↗
FAA
United States Federal
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FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Plaid documents does ConductAtlas track?

ConductAtlas tracks 4 Plaid documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Plaid made in the past year?

Plaid has made 9 policy changes in the past 12 months across the documents ConductAtlas tracks, including 1 classified as high severity.

How many provisions has ConductAtlas classified for Plaid?

ConductAtlas has classified 42 provisions across Plaid's tracked documents. 17 are rated high severity, 20 medium, and 5 low.

Can I get alerts when Plaid changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Plaid to their watchlist and receive same-day email alerts whenever any tracked document changes.