CA-C-001214
Ledger — Ledger Privacy Policy
Entity
Date detected
April 2, 2026
Effective date
April 2, 2026
Severity
Direction
Negative
Affected users
all users Ledger Wallet users Ledger Recover users Ledger Multisig users
Taxonomy
Transparency removal
Changes
+11 sentences added · −188 sentences removed · 15 sentences modified
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Event Summary

Ledger significantly restructured its privacy policy on April 2, 2026, removing 188 sentences and adding 11 new ones. The policy now opens with 'Your privacy, our priority' instead of a longer explanation, and reorganized sections with a new 'What this policy covers' heading. Notably, the policy removed explicit carve-outs stating that the privacy policy does not apply to Ledger Recover and Ledger Multisig services, along with references to their dedicated privacy policies, which means these services are now either covered by this single policy or their coverage status has become unclear.

MEDIUM

Consumer Impact

Ledger removed language explicitly stating that this privacy policy does not cover Ledger Recover and Ledger Multisig services, and eliminated references to dedicated privacy policies for those services. This creates ambiguity about whether those services are now governed by the main privacy policy or whether separate policies exist but are no longer disclosed in this document. If you use Ledger Recover or Ledger Multisig, you should review the privacy disclosures for those specific services directly, as it is no longer clear from the main privacy policy whether separate protections apply.

Governance Analysis

The removal of explicit service carve-outs creates legal and operational ambiguity about which Ledger products are governed by this privacy policy. Under GDPR and CCPA, consumers are entitled to clear, specific notice of what services and data are covered by any given privacy statement. If Recover and Multisig were previously governed by separate policies and are now intended to fall under the main policy, that expansion requires clear notification. If they remain separate, their removal from the policy without replacement disclosure violates transparency standards.

Available Actions

If you use Ledger Recover or Multisig, locate and review the privacy disclosures or terms of service specific to those services to understand what data they collect and how it is used.

Contact Ledger support to confirm whether those services are covered by the main privacy policy or remain subject to separate privacy terms.

If No Action Is Taken

You may not have clear notice of what data Ledger Recover or Multisig collect, how they use it, or what rights you have regarding that data.

If a privacy incident or data request arises, you may lack clear documentation of which privacy policy governs your data in those services.

Key Clauses Affected

Service coverage scope

Removed explicit carve-out stating privacy policy does not apply to Ledger Recover and Multisig, creating ambiguity about whether those services are now covered.

Policy update notice

Modified language from 'If you keep using our services after updates, you're agreeing to the new terms' to 'If you continue to use our services after updates, you're agreeing to the new terms,' a minor semantic shift with no material change in meaning.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
1db84f294624bad32a09e7a9f406e178af7cbde968801f6fc86bc57eb55046ff
March 19, 2026 15:05 UTC
✓ Verified
Current Version
6388bd50621669a470abe84676dc72de2f02493309cad3ca73b20bebab3c94f5
April 2, 2026 06:06 UTC
✓ Verified
Change Detected
April 2, 2026 06:06 UTC
Analysis Methodology
✓ Verified
Source Document
https://www.ledger.com/privacy-policy
Citation Record
Entity: Ledger
Document: Ledger Privacy Policy
Record ID: CA-C-001214
Captured: 2026-04-02 06:06:41 UTC
URL: https://conductatlas.com/change/2026-04-02-ledger-ledger-privacy-policy-1214/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Impact Summary

1
Protection removed
Consumers Removed

Consumers using Ledger Recover or Multisig no longer have clear notice from the main privacy policy about whether those services are covered by this policy or subject to separate terms.

For legal and compliance teams

Institutional Analysis

Assessment

Ledger removed explicit service carve-outs and references to dedicated privacy policies for Recover and Multisig on April 2, 2026. Under GDPR Article 13 and 14, and CCPA Section 1798.100, data controllers must provide specific, clear disclosure of how personal data is collected and used. Removing explicit carve-outs without replacing them with clear alternative disclosure creates potential transparency gaps. Organizations relying on Ledger as a service provider, or those subject to privacy-by-design obligations, may need to confirm whether separate privacy disclosures for Recover and Multisig still exist and are adequately linked. If those services no longer have dedicated policies, the main policy may now need to address them explicitly to satisfy regulatory clarity standards.

Regulatory Exposure

GDPR (Articles 13, 14 on transparency and fair processing information); CCPA (Section 1798.100 on consumer right to know); UK GDPR (equivalent transparency requirements); FTC Act Section 5 (unfair or deceptive trade practices); state privacy laws requiring clear service-specific disclosures.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-001214.

Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
Ledger Privacy Policy
Entity
Ledger
Captured
April 2, 2026
Source URL
https://www.ledger.com/privacy-policy
Other changes to Ledger Privacy Policy
Next change Apr 3, 2026
Ledger's privacy policy was updated on April 3, 2026 with a minor formatting change to the section heading 'With whom …
Low Neutral
View full version history →
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