PayPal · PayPal Privacy Statement · View original document ↗

Personalized Shopping Data Sharing with Partners and Merchants

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Document Record

What it is

The policy states that PayPal discloses Personal Information collected after November 27, 2024 to Partners and Merchants for personalized shopping experiences in the United States by default, without requiring affirmative consent, unless applicable law requires consent. Users may opt out through the Data and Privacy setting in their PayPal account.

This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a default data sharing program for U.S. users under which Personal Information including products, preferences, sizes, and styles is disclosed to Partners and Merchants for personalized shopping without requiring opt-in consent. The opt-out mechanism and the November 27, 2024 cutoff date are operationally significant for both user-facing privacy controls and compliance assessments under U.S. privacy law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Log into your PayPal account, navigate to Settings, select Data and Privacy, and edit your preferences to opt out of Personal Information sharing with Partners and Merchants for personalized shopping experiences.

If You Do Nothing

Personal Information collected after November 27, 2024 will continue to be disclosed to Partners and Merchants for personalized shopping experiences as described in the policy until the user opts out

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
Unless we are required by law to obtain your consent, we disclose Personal Information collected from you after November 27, 2024 (or from earlier if you consent) for personalized shopping experiences in the United States. To opt-out of disclosures of Personal Information to Partners and Merchants for personalized shopping experiences, log into your PayPal account and edit your preferences in the Data and Privacy setting. If you opt-out, we will continue to disclose your Personal Information as necessary to complete transactions you initiate but will not disclose Personal Information to Partners and Merchant for personalized shopping experiences.

Excerpt from PayPal's Privacy Statement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages the CCPA as amended by the CPRA, enforced by the California Privacy Protection Agency and the California Attorney General. The policy explicitly states PayPal does not sell or share Personal Information subject to non-exempt practices under U.S. comprehensive privacy laws, which is the basis for the opt-out rather than opt-in structure. Legal teams should evaluate whether the disclosed sharing constitutes sharing for cross-context behavioral advertising under the CPRA, which would trigger specific disclosure and opt-out requirements. The GLBA exemption claimed for precise geolocation data is noted in the policy and may affect which data categories are covered by this provision. (2) GOVERNANCE EXPOSURE: High. The provision authorizes disclosure of behavioral, preference, and product data to an open-ended category of Partners and Merchants for personalized shopping, with a default-on structure for all U.S. users from November 27, 2024. The breadth of the Partner and Merchant category and the types of inferred data disclosed (products, sizes, preferences, styles) create material data governance exposure, particularly for users who have not reviewed their Data and Privacy settings. (3) JURISDICTION FLAGS: California residents have heightened rights under the CPRA to opt out of sharing for cross-context behavioral advertising. The provision applies only to U.S. users; EU/EEA and UK users are subject to GDPR consent requirements for equivalent processing. Vermont and California-addressed accounts have additional state-level protections described separately in the policy. (4) CONTRACT AND VENDOR IMPLICATIONS: The provision does not specify individual Partners and Merchants by name, which may create challenges for institutional users seeking to assess downstream data handling. The policy states that once Personal Information is shared with Partners and Merchants, their own privacy policies govern further handling, which represents a liability boundary that procurement and compliance teams should note. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should confirm whether current consent mechanisms and preference center configurations correctly implement the November 27, 2024 effective date and whether existing users who opened accounts before that date have been presented with opt-out notice. Data mapping should reflect the inferred data categories disclosed under this provision, including product preferences and behavioral attributes.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices affecting consumers, and the default data sharing structure for personalized shopping may be evaluated under FTC consumer protection authority.
    File a complaint →
  • State AG
    California residents may file complaints with the California Attorney General or California Privacy Protection Agency regarding CCPA/CPRA rights related to this sharing practice.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
PayPal Privacy Statement
Entity
PayPal
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 23, 2026
Record ID
CA-P-00045000
Document ID
CA-D-00045
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
323a171a636780ae11796995ce3314342502ac7d4a05f085477133259b344eb1
Analysis generated
July 9, 2026 04:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PayPal
Document: PayPal Privacy Statement
Record ID: CA-P-00045000
Captured: 2026-07-09 04:08:48 UTC
SHA-256: 323a171a636780ae…
URL: https://conductatlas.com/platform/paypal/paypal-privacy-statement/personalized-shopping-data-sharing-with-partners-and-merchants/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does PayPal's Personalized Shopping Data Sharing with Partners and Merchants clause do?

This provision establishes a default data sharing program for U.S. users under which Personal Information including products, preferences, sizes, and styles is disclosed to Partners and Merchants for personalized shopping without requiring opt-in consent. The opt-out mechanism and the November 27, 2024 cutoff date are operationally significant for both user-facing privacy controls and compliance assessments under U.S. privacy law.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.