Provision record
OpenAI · OpenAI EU Terms of Use · View original document ↗

Account Downgrade or Suspension for Failed Payment

High severity Explicit document language Common · 277 of 352 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

DoorDash Medium

If any subscription fee is not paid in a timely manner or your transaction cannot be processed, we reserve the right to suspend, disable, cancel, or terminate your access to the Services or your DashPass subscription.

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

Mailchimp Medium

If our moderators decide to remove content, or suspend or terminate the Member's account, we will notify the Member and explain how to contact us.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

Excerpt from OpenAI's EU Terms of Use

Applicable regulations

DMCA
United States Federal
DSA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
OpenAI EU Terms of Use
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-059340
Document ID
CA-D-00756
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
86ae292930d3782298e0436c053164660e09a9df37ec6ce35eccab5f9a771aa6
Analysis generated
July 9, 2026 04:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI EU Terms of Use
Record ID: CA-P-059340
Captured: 2026-07-09 04:09:20 UTC
SHA-256: 86ae292930d37822…
URL: https://conductatlas.com/platform/openai/openai-eu-terms-of-use/provision/CA-P-059340/account-downgrade-or-suspension-for-failed-payment/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's Account Downgrade or Suspension for Failed Payment clause do?

The clause states: “If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.