Provision record
OpenAI · OpenAI EU Terms of Use · View original document ↗

Cancellation Does Not Trigger Refund After Cooling Off

Common · 173 of 343 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Hims & Hers

After one year from payment, you will no longer be eligible for any refund, including for any unused Testing Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Kling AI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Unless we specify otherwise, you will not receive a refund or service credit for any days between the day you cancel and the last day of the subscription period you have paid for.

Excerpt from OpenAI's EU Terms of Use

Provision details

Document information
Document
OpenAI EU Terms of Use
Entity
OpenAI
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-005279, captured July 26, 2026
Record ID
CA-P-059346
Document ID
CA-D-000756
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005279)
91b98bc9066e012313f05b2c52761f3735036525364242afb221849f134eb4ed
Analysis generated
July 9, 2026 04:09 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005279, captured July 26, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI EU Terms of Use
Record ID: CA-P-059346
Version: CA-V-005279
Captured: 2026-07-26 00:04:17 UTC
SHA-256: 91b98bc9066e0123…
URL: https://conductatlas.com/platform/openai/openai-eu-terms-of-use/provision/CA-P-059346/cancellation-does-not-trigger-refund-after-cooling-off/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does OpenAI's Cancellation Does Not Trigger Refund After Cooling Off clause do?

The clause states: “Unless we specify otherwise, you will not receive a refund or service credit for any days between the day you cancel and the last day of the subscription period you have paid for.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 173 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.