CA-C-002168
OpenAI — OpenAI Business Terms
Entity
Date detected
May 19, 2026
Effective date
May 19, 2026
Severity
Low
Direction
Neutral
Affected users
all users business customers
Changes
1 sentence modified
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Event Summary

OpenAI modified the definition of 'Pricing Page' in their Business Terms on May 19, 2026 by adding a web accessibility notation to the URL references. The updated language now includes '(opens in a new window)' after the pricing page URLs. This is a formatting and clarity change that does not alter the substantive definition or the URLs themselves.

LOW

Consumer Impact

The updated Business Terms now include a web accessibility notation indicating that pricing page links open in a new window. This is a formatting and disclosure enhancement rather than a substantive change to pricing, terms, or access. The actual URLs and pricing information remain unchanged.

Governance Analysis

The updated language enhances clarity and accessibility by explicitly noting that pricing page links open in new browser windows. This is an informational improvement rather than a substantive change to pricing, access, or contractual terms.

Key Clauses Affected

Pricing Page definition

Added web accessibility notation '(opens in a new window)' to URL references without changing the URLs or pricing information itself.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
dd4273741ccfb1a2c1df8c6f9d98c19e152c74c250a7a30285ac3922321ae92b
May 11, 2026 10:27 UTC
✓ Verified
Current Version
e0971d28d38a4a9e2faca750cd9eb9c8eb2731d241702f2460b11e37bf2df97a
May 19, 2026 00:02 UTC
✓ Verified
Change Detected
May 19, 2026 00:02 UTC
Analysis Methodology
✓ Verified
Source Document
https://openai.com/policies/business-terms/
Citation Record
Entity: OpenAI
Document: OpenAI Business Terms
Record ID: CA-C-002168
Captured: 2026-05-19 00:02:24 UTC
URL: https://conductatlas.com/change/2026-05-19-openai-openai-business-terms-2168/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change is a formatting and accessibility improvement with no material operational impact. The modification adds a web accessibility indicator '(opens in a new window)' to existing URL references in the Pricing Page definition. No new obligations, restrictions, or rights are created or modified. No regulatory implications or vendor management changes result from this update.

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

Monitor $19/mo Compliance $249/mo

Monitor: regulatory citations + obligations. Compliance: full compliance memo.

ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002168.

Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
OpenAI Business Terms
Entity
OpenAI
Captured
May 19, 2026
Source URL
https://openai.com/policies/business-terms/
Other changes to OpenAI Business Terms
Next change May 26, 2026
OpenAI removed the phrase 'Services agreement |' from the header of their Business Terms on May 26, 2026. The substantive …
Low Neutral
View full version history →
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