Provision record
OpenAI · OpenAI Business Terms · View original document ↗

Prohibition on processing Protected Health Information without Healthcare Addendum

High severity Explicit document language Common · 245 of 352 platforms
Stay ahead of the changes
Track OpenAI and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Pinterest Ads Medium

Unless paired with educational or charitable information, we also don't allow content that capitalizes on controversial or tragic events or references sensitive health or medical conditions.

Tinder Medium

May harm the reputation of Tinder or its affiliates, meaning the uploading or sharing of content on the Tinder platform that is defamatory to Tinder or its affiliates or advocates misuse of the Service...

Afterpay Medium

Political content, including for dissemination in electoral campaigns.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer agrees not to use the Services to create, receive, maintain, transmit, or otherwise process Protected Health Information, unless it has signed the Healthcare Addendum.

Excerpt from OpenAI's Business Terms

Provision details

Document information
Document
OpenAI Business Terms
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-059990
Document ID
CA-D-00755
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d94c426a41263f7d81583f26a9f1dc6ca88a070174a55e9238c4e7d25a8f6604
Analysis generated
July 9, 2026 03:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Business Terms
Record ID: CA-P-059990
Captured: 2026-07-09 03:44:03 UTC
SHA-256: d94c426a41263f7d…
URL: https://conductatlas.com/platform/openai/openai-business-terms/provision/CA-P-059990/prohibition-on-processing-protected-health-information-without-healthcare-addendum/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does OpenAI's Prohibition on processing Protected Health Information without Healthcare Addendum clause do?

The clause states: “Customer agrees not to use the Services to create, receive, maintain, transmit, or otherwise process Protected Health Information, unless it has signed the Healthcare Addendum.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 245 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.