Provision record
OpenAI · OpenAI Business Terms · View original document ↗

OpenAI may directly suspend End User accounts if Customer fails to act

High severity Explicit document language Common · 277 of 352 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Runway Medium

you agree that Company may either terminate or suspend your subscription and continue to attempt to charge your Payment Provider until payment is received...

Snowflake Medium

as required by law or at the request of governmental entities.

StockX Medium

Failure to timely provide StockX or its partners with all relevant information may result in suspension of your account.

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▸ View Original Clause Language DOCUMENT RECORD
"
If Customer fails to promptly suspend or terminate the End User account, then OpenAI may do so.

Excerpt from OpenAI's Business Terms

Applicable regulations

DMCA
United States Federal
DSA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
OpenAI Business Terms
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-060010
Document ID
CA-D-00755
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d94c426a41263f7d81583f26a9f1dc6ca88a070174a55e9238c4e7d25a8f6604
Analysis generated
July 9, 2026 03:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Business Terms
Record ID: CA-P-060010
Captured: 2026-07-09 03:44:03 UTC
SHA-256: d94c426a41263f7d…
URL: https://conductatlas.com/platform/openai/openai-business-terms/provision/CA-P-060010/openai-may-directly-suspend-end-user-accounts-if-customer-fails-to-act/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's OpenAI may directly suspend End User accounts if Customer fails to act clause do?

The clause states: “If Customer fails to promptly suspend or terminate the End User account, then OpenAI may do so.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.