Provision record
OpenAI · OpenAI Business Terms · View original document ↗

OpenAI indemnity excludes Customer modifications to Services

Medium severity Explicitdocumentlanguage Common · 233 of 352 platforms
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How other platforms handle this

Twilio Medium

Twilio will have no liability or obligation under this Section 6.1 with respect to any Twilio Indemnifiable Claim arising out of...(c) Services for which there is no charge or Beta Offerings.

Runway Medium

This provision does not require you to indemnify any of the Company Parties for any unconscionable commercial practice by such party or for such party's fraud, deception, false promise, misrepresentation...

Lime Medium

This provision does not include claims resulting from the Released Parties' willful misconduct and/or gross negligence.

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▸ View Original Clause Language DOCUMENT RECORD
"
(b) modification of any Services by any party other than OpenAI

Excerpt from OpenAI's Business Terms

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
OpenAI Business Terms
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-060039
Document ID
CA-D-00755
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d94c426a41263f7d81583f26a9f1dc6ca88a070174a55e9238c4e7d25a8f6604
Analysis generated
July 9, 2026 03:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Business Terms
Record ID: CA-P-060039
Captured: 2026-07-09 03:44:03 UTC
SHA-256: d94c426a41263f7d…
URL: https://conductatlas.com/platform/openai/openai-business-terms/provision/CA-P-060039/openai-indemnity-excludes-customer-modifications-to-services/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does OpenAI's OpenAI indemnity excludes Customer modifications to Services clause do?

The clause states: “(b) modification of any Services by any party other than OpenAI”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.