Provision record
OpenAI · OpenAI Business Terms · View original document ↗

Fees are non-refundable except as required by law

High confidence Common · 173 of 343 platforms

Key Facts · in the document’s own words

Are all fees non-refundable?
“Fees are non-refundable except as required by law or as otherwise specifically permitted in the Agreement.”
Version CA-V-005893, captured Aug. 19, 2026 · live source ↗
Our reading, not the document’s words
OpenAI makes all fees non-refundable except as required by law or as otherwise specifically permitted in the Agreement.
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The default non-refundability rule means payments are lost upon cancellation or termination unless a specific legal or contractual exception applies.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You generally cannot obtain a refund of fees paid, unless required by law or a specific Agreement provision expressly permits it.

How other platforms handle this

Linear

If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.

PlanetScale

Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Fees are non-refundable except as required by law or as otherwise specifically permitted in the Agreement.

Excerpt from OpenAI's Business Terms

Provision details

Document information
Document
OpenAI Business Terms
Entity
OpenAI
Date stated by the document
Jan. 1, 2026
As printed in OpenAI’s text (version CA-V-005893), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-005893, captured Aug. 19, 2026
Record ID
CA-P-059993
Document ID
CA-D-000755
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005893)
1cc366f826c69516bc259f5ee292276978dd55241531317edd17557ff0a256bf
Analysis generated
July 9, 2026 03:44 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005893, captured Aug. 19, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI Business Terms
Record ID: CA-P-059993
Version: CA-V-005893
Captured: 2026-08-19 00:04:46 UTC
SHA-256: 1cc366f826c69516…
URL: https://conductatlas.com/platform/openai/openai-business-terms/provision/CA-P-059993/fees-are-non-refundable-except-as-required-by-law/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does OpenAI's Fees are non-refundable except as required by law clause do?

The default non-refundability rule means payments are lost upon cancellation or termination unless a specific legal or contractual exception applies.

How does this clause affect you?

You generally cannot obtain a refund of fees paid, unless required by law or a specific Agreement provision expressly permits it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 173 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.