“if you are a California resident and purchase a subscription and decide before midnight of the third business day following your purchase that you want to cancel your contract with us and receive a refund, you can mail a notice of cancellation...”
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause provides California residents a time-limited right to exit the subscription contract and recover their payment, which is not otherwise available under the general non-refundable fee terms.
Interpretive note: The excerpt is truncated after 'you can mail a notice of cancellation'; any further procedural details in the full clause are not captured here.
The updated terms establish several material changes to how disputes are resolved and how Noom can manage your account. The agreement now requires that disputes be resolved through individual arbitration rather than in court, and users waive the right to jury trial and class action participation unless they opt out within the allowed timeframe. The terms also explicitly state that Noom can suspend or revoke your access at any time, and clarify that the service is not medical care and requires users to be 18 or older. For paid subscriptions, the terms clarify that free trials and promotions automatically convert to paid plans if not canceled before the next billing date, and that prices, billing, and taxes may change. You can review the full terms to understand the opt-out process for arbitration and class action waivers if you wish to preserve those rights.
View change record →If you are a California resident, you have until midnight of the third business day after purchase to mail a cancellation notice and obtain a refund.
How other platforms handle this
For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
If under applicable Law you have a time period to terminate your Services based on a right of withdrawal, or a cooling-off period, you may request to terminate the affected Services in accordance with applicable Law and, if applicable, receive a pro rata refund...
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"if you are a California resident and purchase a subscription and decide before midnight of the third business day following your purchase that you want to cancel your contract with us and receive a refund, you can mail a notice of cancellation...Excerpt from Noom's Terms of Service
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This clause provides California residents a time-limited right to exit the subscription contract and recover their payment, which is not otherwise available under the general non-refundable fee terms.
If you are a California resident, you have until midnight of the third business day after purchase to mail a cancellation notice and obtain a refund.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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