Noom added summary sections to its Terms of Service that distill key provisions into plain language, and expanded several substantive terms. The updated document now explicitly states that users must be 18 or older, clarifies that Noom is not medical care, and adds language stating that Noom can suspend or revoke access at any time. The terms also now explicitly state that disputes will be handled through individual arbitration rather than in court, and that users waive the right to jury trial and class action participation unless they opt out within a specified timeframe.
Consumers: If you have a dispute with Noom, you must resolve it through arbitration (a private process) rather than in court, and you cannot join a class action lawsuit unless you opt out.
Consumers: Noom can end your access to the service at any time without advance notice or explanation.
Consumers: You must be at least 18 years old to use Noom.
Consumers: Noom is a health and habit improvement tool, not a substitute for medical care or professional medical advice.
Consumers: If you use a free trial or promotion, you must cancel before your billing date or you will be charged for a paid subscription.
Consumers: Noom can change its prices and billing terms, and you must keep your payment method up to date.
The updated terms establish several material changes to how disputes are resolved and how Noom can manage your account. The agreement now requires that disputes be resolved through individual arbitration rather than in court, and users waive the right to jury trial and class action participation unless they opt out within the allowed timeframe. The terms also explicitly state that Noom can suspend or revoke your access at any time, and clarify that the service is not medical care and requires users to be 18 or older. For paid subscriptions, the terms clarify that free trials and promotions automatically convert to paid plans if not canceled before the next billing date, and that prices, billing, and taxes may change. You can review the full terms to understand the opt-out process for arbitration and class action waivers if you wish to preserve those rights.
→ Review the full arbitration and class action waiver language to understand the opt-out process and deadline if you wish to preserve your right to jury trial and class action participation.
→ If you use a free trial or promotional offer, set a reminder to cancel before your next billing date to avoid automatic conversion to a paid subscription.
→ Ensure your payment information is current and accurate, as Noom may change prices and billing terms.
All disputes must be resolved through individual arbitration, not in court; users waive jury trial and class action rights unless they opt out within the allowed timeframe.
Noom reserves the right to suspend or revoke access at any time for any reason or no reason.
Free trials and promotions automatically convert to paid subscriptions if not canceled before billing date; prices and taxes may change.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
Noom restructured its Terms of Service by adding plain-language summaries to each major section while retaining the full legal text. The substantive changes include: (1) explicit mandatory arbitration and class action waiver language, now clearly …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-001220.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Get alerted when this policy changes again, including what changed and why it matters.