Noom · Noom Terms of Service · View original document ↗

Class Action And Jury Trial Waiver

High severity High confidence Explicitdocumentlanguage Common · 206 of 352 platforms
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Document Record

What it is

Users who do not opt out within 30 days waive the right to participate in class action lawsuits, class-wide arbitration, and jury trials, and may only pursue individual claims against Noom.

This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users lose access to the court system and jury trials as a means of resolving disputes with Noom, limiting the procedural rights ordinarily available in civil litigation.

Interpretive note: The excerpt contains an additional disclosure that arbitration offers less discovery and appellate review than court; this is a separate informational proposition not stated in the canonical claim.

Recent Activity

This document changed recently

Medium Apr 19, 2026

Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2577 other provisions on other platforms.

Consumer impact (what this means for users)

Under this clause, users who do not opt out are limited to pursuing individual claims against Noom and cannot join class action lawsuits or class-wide arbitration proceedings.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send written opt-out notice within 30 days of agreeing to the Terms following the instructions in Section 13.6 to preserve class action and court-based dispute rights.

How other platforms handle this

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. IN ARBITRATION, THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.

— Excerpt from Noom's Noom Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: Class action waivers in consumer contracts interact with FTC enforcement authority and state consumer protection statutes; California courts have declined to enforce class action waivers in certain consumer contexts under California Civil Code Section 1751; the EU does not recognize binding class action waivers in consumer contracts under Directive 2020/1828 on representative actions. 2) GOVERNANCE EXPOSURE: High. The waiver applies to both class action lawsuits and class-wide arbitration, and is combined with a jury trial waiver, making it among the most comprehensive dispute resolution limitation structures in consumer contracts; enforceability is jurisdiction-dependent. 3) JURISDICTION FLAGS: California, New Jersey, and other states have specific judicial precedent or statutory frameworks that may limit enforceability of class action waivers in consumer service agreements; EU and UK users may retain class or collective action rights under applicable consumer protection law regardless of this clause. 4) CONTRACT AND VENDOR IMPLICATIONS: For enterprise or employer-sponsored deployments of Noom Health, compliance teams should confirm whether class action waiver provisions apply to organizational customers or are limited to individual end-user agreements. 5) COMPLIANCE CONSIDERATIONS: Legal teams should monitor jurisdiction-specific judicial developments regarding class action waiver enforceability in health and wellness subscription contexts, and ensure opt-out disclosure is operationally prominent at account creation.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive consumer contract terms, including class action waivers in consumer service agreements.
    File a complaint →
  • State AG
    State Attorneys General enforce state consumer protection laws that may limit the enforceability of class action waivers in consumer contracts.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Noom Terms of Service
Entity
Noom
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-013910
Document ID
CA-D-00396
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6de75e79f11d15364e11ca8407ac38331e4f9eeb074c80fdfb2128fc4f6a83ac
Analysis generated
July 9, 2026 04:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Noom
Document: Noom Terms of Service
Record ID: CA-P-013910
Captured: 2026-07-09 04:17:53 UTC
SHA-256: 6de75e79f11d1536…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/provision/CA-P-013910/class-action-and-jury-trial-waiver/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Noom's Class Action And Jury Trial Waiver clause do?

Users lose access to the court system and jury trials as a means of resolving disputes with Noom, limiting the procedural rights ordinarily available in civil litigation.

How does this clause affect you?

Under this clause, users who do not opt out are limited to pursuing individual claims against Noom and cannot join class action lawsuits or class-wide arbitration proceedings.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.