This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish several material changes to how disputes are resolved and how Noom can manage your account. The agreement now requires that disputes be resolved through individual arbitration rather than in court, and users waive the right to jury trial and class action participation unless they opt out within the allowed timeframe. The terms also explicitly state that Noom can suspend or revoke your access at any time, and clarify that the service is not medical care and requires users to be 18 or older. For paid subscriptions, the terms clarify that free trials and promotions automatically convert to paid plans if not canceled before the next billing date, and that prices, billing, and taxes may change. You can review the full terms to understand the opt-out process for arbitration and class action waivers if you wish to preserve those rights.
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Teladoc Health shall not be liable for any failure to perform its obligations hereunder where the failure results from any cause beyond Teladoc Health's reasonable control, including, without limitation, mechanical, electronic, or communications failure.
We are not responsible if you cannot access the Services properly or at all because of any event out of our control, for example...the performance of any software or operating system running on your device...
We will not be responsible for failure to fulfill any obligation due to causes beyond our control.
"We are not liable for any delay or failure to perform resulting from causes outside its reasonable control.Excerpt from Noom's Terms of Service
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “We are not liable for any delay or failure to perform resulting from causes outside its reasonable control.”
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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