“In all other instances, all fees and charges assessed by us are non-refundable except as expressly promoted by Noom and to the extent that you qualify for such promotion.”
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users generally cannot recover fees paid to Noom; a refund is only available if Noom has explicitly offered one and the user meets the qualifying conditions.
Interpretive note: The phrase 'all other instances' indicates this provision is scoped to situations not addressed by other refund provisions in the agreement, but the primary legal effect stated is the non-refundability rule itself.
The updated terms establish several material changes to how disputes are resolved and how Noom can manage your account. The agreement now requires that disputes be resolved through individual arbitration rather than in court, and users waive the right to jury trial and class action participation unless they opt out within the allowed timeframe. The terms also explicitly state that Noom can suspend or revoke your access at any time, and clarify that the service is not medical care and requires users to be 18 or older. For paid subscriptions, the terms clarify that free trials and promotions automatically convert to paid plans if not canceled before the next billing date, and that prices, billing, and taxes may change. You can review the full terms to understand the opt-out process for arbitration and class action waivers if you wish to preserve those rights.
View change record →As a user, you are not entitled to a refund unless Noom has expressly promoted one and you individually qualify for it.
How other platforms handle this
If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.
Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"In all other instances, all fees and charges assessed by us are non-refundable except as expressly promoted by Noom and to the extent that you qualify for such promotion.Excerpt from Noom's Terms of Service
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Users generally cannot recover fees paid to Noom; a refund is only available if Noom has explicitly offered one and the user meets the qualifying conditions.
As a user, you are not entitled to a refund unless Noom has expressly promoted one and you individually qualify for it.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.