“YOU AGREE THAT WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES...”
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The categories of excluded damages are broad, covering most harm that typically flows from service disruptions or failures rather than direct out-of-pocket losses.
Interpretive note: The excerpt is truncated with an ellipsis; additional conditions or carve-outs may appear in the full clause but are not present in the quoted language.
The updated terms establish several material changes to how disputes are resolved and how Noom can manage your account. The agreement now requires that disputes be resolved through individual arbitration rather than in court, and users waive the right to jury trial and class action participation unless they opt out within the allowed timeframe. The terms also explicitly state that Noom can suspend or revoke your access at any time, and clarify that the service is not medical care and requires users to be 18 or older. For paid subscriptions, the terms clarify that free trials and promotions automatically convert to paid plans if not canceled before the next billing date, and that prices, billing, and taxes may change. You can review the full terms to understand the opt-out process for arbitration and class action waivers if you wish to preserve those rights.
View change record →If you suffer indirect or consequential harm—such as lost data, lost profits, or loss of goodwill—from Noom's service, you cannot recover those losses from Noom under this clause.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
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"YOU AGREE THAT WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES...Excerpt from Noom's Terms of Service
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The categories of excluded damages are broad, covering most harm that typically flows from service disruptions or failures rather than direct out-of-pocket losses.
If you suffer indirect or consequential harm—such as lost data, lost profits, or loss of goodwill—from Noom's service, you cannot recover those losses from Noom under this clause.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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