Provision record
Noom · Noom Terms of Service · View original document ↗

Mandatory Individual Arbitration For Disputes

High confidence Common · 196 of 343 platforms

Key Facts · in the document’s own words

On what basis may users pursue disputes or claims?
“YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING...”
Version CA-V-003968, captured June 18, 2026 · live source ↗
Our reading, not the document’s words
Noom restricts users to pursuing disputes or claims and seeking relief only on an individual basis, prohibiting participation as a plaintiff or class member in any class or representative action or proceeding.
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This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users cannot pool claims with others in a class action, which limits the practical ability to challenge Noom over small-dollar or widespread harms where individual litigation may not be economical.

Recent Activity

This document changed recently

High Apr 3, 2026

The updated terms establish several material changes to how disputes are resolved and how Noom can manage your account. The agreement now requires that disputes be resolved through individual arbitration rather than in court, and users waive the right to jury trial and class action participation unless they opt out within the allowed timeframe. The terms also explicitly state that Noom can suspend or revoke your access at any time, and clarify that the service is not medical care and requires users to be 18 or older. For paid subscriptions, the terms clarify that free trials and promotions automatically convert to paid plans if not canceled before the next billing date, and that prices, billing, and taxes may change. You can review the full terms to understand the opt-out process for arbitration and class action waivers if you wish to preserve those rights.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You may not join or lead a class-action or representative proceeding against Noom; any claim must be brought solely on your own behalf.

How other platforms handle this

OpenAI

If any part of these arbitration terms is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding...would allow class arbitration...this entire dispute resolution section will be unenforceable.

Credit Karma

you may reject the change by sending us written notice within 30 days of the change to Credit Karma's address for Notice, in which case your account with Credit Karma will be immediately terminated

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING...

Excerpt from Noom's Terms of Service

Provision details

Document information
Document
Noom Terms of Service
Entity
Noom
Tracking information
First captured by ConductAtlas
March 24, 2026
Text quoted from version
CA-V-003968, captured June 18, 2026
Record ID
CA-P-043002
Document ID
CA-D-000396
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-003968)
6e022c7e935cfa80cabefebdf899355bc51b197cd40eed7956e060892bd77234
Analysis generated
July 9, 2026 04:17 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-003968, captured June 18, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Noom
Document: Noom Terms of Service
Record ID: CA-P-043002
Version: CA-V-003968
Captured: 2026-06-18 00:30:57 UTC
SHA-256: 6e022c7e935cfa80…
URL: https://conductatlas.com/platform/noom/noom-terms-of-service/provision/CA-P-043002/mandatory-individual-arbitration-for-disputes/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Noom's Mandatory Individual Arbitration For Disputes clause do?

Users cannot pool claims with others in a class action, which limits the practical ability to challenge Noom over small-dollar or widespread harms where individual litigation may not be economical.

How does this clause affect you?

You may not join or lead a class-action or representative proceeding against Noom; any claim must be brought solely on your own behalf.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.

Is ConductAtlas affiliated with Noom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Noom.