“We do not provide a refund or credit for partially used billing periods, although we may provide such refunds or credits on a case-by-case basis in our sole and absolute discretion.”
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who cancel mid-period have no entitlement to a prorated refund; any exception is entirely within Noom's sole and absolute discretion and cannot be relied upon.
The updated terms establish several material changes to how disputes are resolved and how Noom can manage your account. The agreement now requires that disputes be resolved through individual arbitration rather than in court, and users waive the right to jury trial and class action participation unless they opt out within the allowed timeframe. The terms also explicitly state that Noom can suspend or revoke your access at any time, and clarify that the service is not medical care and requires users to be 18 or older. For paid subscriptions, the terms clarify that free trials and promotions automatically convert to paid plans if not canceled before the next billing date, and that prices, billing, and taxes may change. You can review the full terms to understand the opt-out process for arbitration and class action waivers if you wish to preserve those rights.
View change record →If you cancel or your service ends mid-billing-period, you are not entitled to a refund or credit for the unused portion; Noom may grant one in its sole and absolute discretion but is not required to.
How other platforms handle this
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"We do not provide a refund or credit for partially used billing periods, although we may provide such refunds or credits on a case-by-case basis in our sole and absolute discretion.Excerpt from Noom's Terms of Service
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Users who cancel mid-period have no entitlement to a prorated refund; any exception is entirely within Noom's sole and absolute discretion and cannot be relied upon.
If you cancel or your service ends mid-billing-period, you are not entitled to a refund or credit for the unused portion; Noom may grant one in its sole and absolute discretion but is not required to.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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