This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
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Credits may only be redeemed on the Service, have no cash value, are non-transferrable and non-refundable.
Unless we expressly state otherwise in the applicable rules, a particular Promotion can only be redeemed once, cannot be redeemed for cash, and may not be combined with other offers.
Asking for donations, so long as you don't offer the donor something that only they can use
"Seeds may be redeemed for gift cards through our third party vendor, charitable donations from Noom to specified partner organizations, or as otherwise indicated by Noom in writing on its Service.Excerpt from Noom's Terms of Service
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The clause states: “Seeds may be redeemed for gift cards through our third party vendor, charitable donations from Noom to specified partner organizations, or as otherwise indicated by Noom in writing on its Service.”
ConductAtlas has identified this type of provision across 124 platforms. See the full comparison.
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