CA-C-001098
Noom — Noom Terms of Service
Entity
Date detected
April 19, 2026
Effective date
April 19, 2026
Severity
Direction
Negative
Affected users
all users
Taxonomy
Account termination power
Changes
+29 sentences added · 18 sentences modified
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Event Summary

Noom updated its Terms of Service on April 19, 2026 to add clearer summaries and disclaimers throughout the document. The new version explicitly states that Noom is not medical care, requires users to be 18 or older, and clarifies that features like coaches and food data are for support only and may not be accurate. It also makes explicit that Noom can suspend or revoke access at any time, and emphasizes user responsibility for account security and accuracy of information provided.

MEDIUM

Consumer Impact

Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.

Governance Analysis

The updated terms make explicit that Noom is not a substitute for medical care and that its coaching and food features may be inaccurate, which is critical for users who might rely on it for health decisions. The new language also reserves Noom's right to terminate your account at any time without stated cause or process, expanding the company's unilateral control over your access.

Available Actions

Read the updated terms, especially the non-medical care disclaimer and feature limitations sections, to understand what Noom does and does not provide.

Do not treat Noom as a substitute for medical advice; consult your doctor for health decisions.

Review what personal or health data you have shared on Noom and consider whether you are comfortable with it remaining on the platform given the unilateral suspension right.

If No Action Is Taken

You may rely on Noom as medical care when it is explicitly not, potentially delaying or replacing necessary medical treatment.

If Noom suspends your account without notice or stated cause, you lose access to your health data and support features with no recourse specified in the terms.

You may not understand the limitations of food data, coaching, and other features, leading to inaccurate health or nutrition decisions.

Key Clauses Affected

Non-Medical Care Disclaimer

Explicitly states Noom is not medical care and users should consult doctors for medical advice; features for support and information only and may not be accurate.

Age Requirement

Requires users to be 18 or older to use the platform.

Unilateral Account Suspension Right

Noom reserves the right to suspend or revoke access at any time, with no stated conditions, notice period, or appeal process.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
da3771485bfdc4686231964e7d3dba3bed468e63e7b1b8ff91234f6205a9c5ba
March 24, 2026 06:06 UTC
✓ Verified
Current Version
e97ea3991a4d1587bdf20765e8cd37ff191835cb5f51aef11be28929d07c0a99
April 19, 2026 06:18 UTC
✓ Verified
Change Detected
April 19, 2026 06:18 UTC
Analysis Methodology
Citation Record
Entity: Noom
Document: Noom Terms of Service
Record ID: CA-C-001098
Captured: 2026-04-19 06:18:37 UTC
URL: https://conductatlas.com/change/2026-04-19-noom-noom-terms-of-service-1098/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Impact Summary

1
New obligations
1
Expanded
Consumers Added

Noom is making explicit that it is not a doctor or medical treatment, and that its coaching and food data features have limitations and may contain errors.

Consumers Expanded

Noom can now terminate your account access whenever it chooses, and the updated terms do not specify why, with how much notice, or whether you can appeal.

For legal and compliance teams

Institutional Analysis

Assessment

Noom added prominent disclaimers that its service is not medical care and that certain features (coaching, food data) may not be accurate. It also added explicit language reserving the right to suspend or revoke access at any time without specified cause or process. For organizations that recommend or integrate Noom, this change may require reassessment of how the platform is positioned to customers, particularly in healthcare, insurance, or occupational wellness contexts. The unilateral suspension right expands Noom's operational control and may trigger review of vendor agreement terms if Noom is used in enterprise settings.

Regulatory Exposure

FTC Act (unfair or deceptive practices); state consumer protection laws; COPPA (if minors are users despite age requirement); potentially FDA/FTC authority over health claims depending on how Noom characterizes its service in marketing

Full compliance analysis

Obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-001098.

Full Changes

See the full side-by-side comparison of every sentence added, removed, and modified.

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Document Context

Version history → Policy drift analysis → Document page →
Document
Noom Terms of Service
Entity
Noom
Captured
April 19, 2026
Source URL
https://www.noom.com/terms-and-conditions-of-use/
Other changes to Noom Terms of Service
Previous change Apr 3, 2026
Noom updated its Terms of Service on April 3, 2026 to add clearer summaries and disclaimers throughout the document. The …
Low Neutral
View full version history →
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